Technically trained in Computer Science and later Six Sigma Green Belt certification specific to end-to-end Revenue Cycle diagnostics, Frank Massi is considered an RCM "pioneer", having been in the healthcare revenue cycle industry for 25 years. His extensive span of experience includes all aspects of RCM, including e2e front-end to back technology, process, outsourcing, analytics, patient consumerism, and the shift from fee-for-service to fee-for-value and its effect on RCM, at Fortune 50/100/150 firms that include Accenture, ACS-Xerox, SMS-Siemens, MedeAnalytics, Conifer, and Zenta Health. Frank is a speaker and author on tactical and strategic topics to do with RCM, today and as it evolves to the "reimbursement cycle." Frank is currently deploying his extensive experience throughout the RCM "ecosystem" as President and Owner of Digital Patient Engagement LLC, a consulting firm focused on Go-To-Market and B2B programs for investor roll-up, technology, medical billing, patient engagement, HIM, analytics, BPO, and related services firms. His effectiveness is grounded in hands-on leadership in (11) startups and (3) turnarounds, and a "cumulative" and progressive career in RCM roles that include Software Programming, Technical Marketing, Product Strategy, Sales/Leadership/CRO, B2B/Channel Programs, and Partner/GM. * $450M in RCM Sold (TCV) * Largest TCV: $44M Dignity Health * Largest Turnaround: <$1.2M> * 19 e2e RCM engagements * Largest Scope: 167-Hospital HCA per month to +13% EBITDA * 450 RCM "point solutions" * Largest Startup: $280M in 3 Years * Largest Reduction in Labor * 15 Channel Partnerships * Largest Team: 500 FTEs, 4 Offices as % of Revenue: 65% to 42% Presentation of Qualifications