Description
Leadership Start Up & Turn-Around Sales Operations Pursuit & Capture New Product Development Training, Coaching & Mentoring Enterprise Solutions NUTECH NATIONAL Current Director of Global Business Development and Sales Operations * Directing sales, operations and marketing teams to grow and retain #1 market share for security and operations analytics boutique. * Driving top-line growth of 70%+ increase by expanding into new markets and increasing profit margins by 40%. RICOH 2015 - RIF 2017 Sales Manager * Hired specifically to lead sales team transition from strictly hardware focus to digital information process improvement/cloud services, empowering clients to make informed decisions by streamlining workflow, using analytics, and improving Human Capital Finance, Accounting, Travel, and Sales Operations. * Improved team performance in 2016 by 52% despite team size of 2/3 for 9 months due to Ricoh Hiring Freeze. LANGUAGE ACCESS NETWORK 2014 - 2015 Vice President Sales, Southeast * Key sales leadership of tele-health services, consulting and infrastructure network improving patient care, experience and integrated healthcare management. * Developed marketing strategy and increased new logo acquisition and client penetration by 8% MRR. * Overhauled RFP Response Database and RFP Response process and presentation. SABBITICAL TO CARE FOR FAMILY DURING CANCER TREATMENT 2013 VOIANCE LANGUAGE SERVICES 2009 - 2012 Manager - Global Accounts Sales * Executed record level expansion of this over-the-phone interpretation service from #30 to #2 in marketplace in 3 years to $50M revenue per year. * Secured contact center clients in F10 - F100 level: UnitedHealth, Exelon, WellPoint, ConEd, First Data, U.S. Bank with 150% quota at $15M. TRICIA HOLLIDAY, triciaholliday@gmail.com/407.756.2327 DATASERV 2006 - 2008 Senior Strategic Sales Manager * Generated $1.4M - 180% to quota, 1st year by targeting Manufacturing and Global 1000 firms. * Promoted SaaS and Business Process Outsourcing (BPO) services for Human Resources, Finance, Accounting, Supply Chain and Shared Services functions. Market value $10M. * Sold Human Resources Information System (HRIS) to Society of Human Resource Management (SHRM).
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Adp Claims Services Group | National Account District Manager | 1/2005 - 1/2006 |
| Xo Communications | Sales Manager / Interim General Manager | 1/2002 - 1/2004 |
| Epik Communications | Director Ip Services | 1/2000 - 1/2001 |
| Tw Telecom | Regional Data Manager | 1/1995 - 1/2000 |
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