A driven and highly engaging workforce development professional with multi-industry experience in strategic planning, curriculum design, coaching and consulting services, employee relations, process improvement, program management, and event/meeting planning. A proven track record of analyzing, researching, and identifying innovative ways to enhance performance across functions and organizational levels. Excels at developing and driving a sustainable culture geared toward maximizing professional development and personal growth. A committed and insightful leader who empowers a workforce to achieve goals and maintain forward momentum.

Highlights:

• Management
• Coaching
• Leadership
• Leadership Development
• Planning
• Training
• Associate in Claims
• Consulting
• Customer Service
• customer service skills