Creative and enthusiastic leader with demonstrated experience in strategic client success and premier customer relationship management in a SaaS environment. Expert identifying customer needs and providing creative solutions. Skilled at building relationships and providing ongoing support. Articulate communicator and mentor who thrives in a customer-facing, fast-paced environment. Serves as a trusted advisor who partners with executives to handle client accounts with tact and diplomacy.

Highlights:

• Account Management
• Business Development
• Business Planning
• Buying
• Change Management
• Consulting
• Leadership
• Management
• Marketing Management
• Microsoft Change Management