Highlights:
•$300+ Million of business to business accounts managed across multiple states with matrix and direct-reporting teams.
•Mitigated discovery items for internal and government audits via research and documentation resulting in millions of dollars in fee avoidance.
•$100 Million in legacy Managed Service Provider (MSP) staffing business with and without Vendor Management System (VMS) in place as sole supplier, vendor- neutral, and vendor- manager responsibilities.
•Realized a $250,000 annualized penalty reduction for a global 150 clients by designing and implementing an institutionalized audit methodology.
•Served 100,000- plus residents across multiple communities and visitors via VISIT Milwaukee Shift Captain Volunteering and Friends of Pulaski Park Board position.
•Trained 1,000 headquarters employees and 1,500 additional field employees mentored and led by leadership-elected internal Diversity Council with a focus on all aspects of inclusion.
•150% increase in national sales day focus activities across U.S. and Canadian Branches while serving as a committee member for National Sales Day improvement.
•30,000 + Non-Employees managed in client external labor program with professional services focus
•Implementation partner for key client service delivery operations model
•Aligned and vetted suppliers for generation one client staff augmentation program
Companies I like:
Vizient; AMN Healthcare; Kohler Co.; Disney; Macy's; Siemens; Macy's; Yahoo, Google, Amazon; Staffing Industry Analysts
Full day cycle responsibility for relationship with Managed Service Provider; on-boarding of all external workers globally; resolution of all escalations and inquires from business human resources and executive leadership; review and follow-up for all program metrics and key performances indicators; overview of all processes related to engagement of external workers and recommendation of process improvements for internal and external stakeholders to achieve mutual successes based on program goals and contract.