High performing professional with strong relationship building skills to develop top performing individuals and teams

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	1/2006 - Present
Arlington Virginia FCU	(Confidential)	12/2003 - 12/2005
PSCU Financial Services	(Confidential)	8/2000 - 6/2003
Bank One	(Confidential)	3/1998 - 6/2000
United States Marine Corps	(Confidential)	8/1989 - 3/1997

SCHOOL	MAJOR	YEAR	DEGREE
University of Phoenix	Business Administration	2004	Master Degree
Arizona State University	Sociology / Justice Studies	2000	Bachelor Degree
Northern Virginia Community College	Administration of Justice	1995	Associate Degree

Highlights:

Start - up Busiiness UnitProcess ImprovementY2K Project Team LeaderTop Performing Site in 6 months

Companies I like:

Wells fargo, Visa, CitiCard, bank of America

Business development
Strategic planning
Public Relations and Positioning
Presentation skills
Design Organizational Process
Business Analysis
Sales Interpretation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Sales Support
Software Implementation

• manager
• director
• executive
• business development
• process Improvement
• Project management
• Finance
• Customer service

Currently responsible for implementing a Customer Service Call Center in SLC and developing a training Department to handle New Hire Training