QUALIFICATIONS * Knowledgeable business professional with a B.S. in Business Administration and previous ownership of a successful retail store specializing in artwork * More than 12 years of administrative support experience * Technological proficiencies: Microsoft Word, Excel, PowerPoint, Publisher, and Access * Experience in bookkeeping, accounting, payroll processing, and HR functions * Developed an effective marketing plan for the Music Center of South Central Michigan (Marketing Internship) * Possess a wealth of volunteer and organizational board service, functioning as a Treasurer and Secretary for multiple organizations * Use of professional phone etiquette experience answering multi-line phone systems * Delivery of exceptional customer service * Experience using fax machine, copier, and other general office equipment