Description
QUALIFICATIONS * Knowledgeable business professional with a B.S. in Business Administration and previous ownership of a successful retail store specializing in artwork * More than 12 years of administrative support experience * Technological proficiencies: Microsoft Word, Excel, PowerPoint, Publisher, and Access * Experience in bookkeeping, accounting, payroll processing, and HR functions * Developed an effective marketing plan for the Music Center of South Central Michigan (Marketing Internship) * Possess a wealth of volunteer and organizational board service, functioning as a Treasurer and Secretary for multiple organizations * Use of professional phone etiquette experience answering multi-line phone systems * Delivery of exceptional customer service * Experience using fax machine, copier, and other general office equipment

Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | Procurement Technician | 9/2015 - Present |
Peckham, Inc. | Contract Close Out Specialist Customer Interaction Center Agent | 8/2013 - 9/2015 |
Wal Mart | Customer Service | 12/2011 - 11/2012 |
Music Center Of South Central Michigan | Internship Marketing Undergraduate Student Assistant Support Staff/Clerical Worker | 1/2011 - 4/2011 |
State Of Michigan Department Of Human Resources | Administrative Support Assistant General Office Assistant | 11/1997 - 12/2001 |
The Heritage Experience | Business Ownership/Manager | 6/1994 - 10/1996 |
State Of Michigan Department Of Corrections | Resident Unit Officer | 6/1987 - 2/1996 |

Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Miller College | 2011 | Bachelor Degree |

Accomplishments
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