Utilize creative abilites for problem solving and market share.

COMPANY	POSITION HELD	DATES WORKED
Midlantic Machinery	(Confidential)	10/2004 - 6/2007

SCHOOL	MAJOR	YEAR	DEGREE
York College of PA	Business Management	1979	Bachelor Degree

Highlights:

Midlantic Machinery Inc., Harrisburg, PA October 2004 to June 2007 Assistant Service Manager • Supervised five shop technicians including daily work schedule • Coordinated Komatsu Remarketing machines and used equipment repairs. • Implemented Factory Campaign Letters as to machine locations, required repairs, parts needed and time line for completion. • Assisted General Service Manager and Vice President of Product Support with various departmental operations. • Processed repair estimates for customer work to be performed either in the field or shop. • Provided parts and technical information support to technicians and customers. • Worked with various vendors for outside materials needed for required task. • Created and maintained attachment inventory reports for Marketing Manager and Branch Sales Coordinator. Cleveland Brothers Equipment, Inc. 1997 to 2004 Parts Coordinator (2004) Hydraulic Coordinator (2003 to 2004) Service Clerk, Main Service Branch (1997 to 2003) • Responsible for daily supervision of the parts department for the Hydraulic Branch. • Prepared quotes, ordered parts, advised supervisors of order status, built hydraulic hoses. • Contacted outside vendors for material procurement; high customer contact volume. • Responsible for work flow through Hydraulic Pump and Motor Division. • Posting of billing to work orders. • Responsible for opening and closing of work orders.

Companies I like:

Caterpillar, Komatsu, IBM, Apple, Harley Davidson

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• sales representive
• account manager
• marketing

Lead all remarketing and used machinery through work flow operations in branch. Research and maintain all information in regard to factory campaigns. Increasing Distributors share of incoming warranty monies.