ACCOMPLISHMENTS Started up 35 new stores, generating $40M+ in sales. Caleres wanted to expand. Tapped to spearhead launch of dozens of stores in FL, GA, NC and SC. Directed all phases from site selection, leasing and merchandising to recruiting and training. Completed all openings on/ahead of schedule and on/under budget. Surpassed traffic and revenue targets. Turned around underperforming districts. Two Caleres districts suffered excessive shrink. Launched an improvement program. Replaced poorly performing staff and managers. Implemented new training and coaching as well as strict new inventory controls. Cut losses across the 24 stores in the district by 6.7% from .6 to .56, saving $500,000+ annually. Cultivated next gen leaders. Rapid expansion forced Caleres to constantly search out talent with management potential. Selected as one of five mentors nationwide tasked with identifying, training and grooming new district managers. Spent a year in hands-on coaching with each new manager, successfully mentoring seven to reach their full potential. Streamlined real estate processes. Caleres needed to expedite deals for new stores and lease renewals. Developed new processes for preparing data required by HQ leadership to green-light transactions. Strengthened decision support while cutting approval time from months to weeks. Enabled the firm to seize market opportunities ahead of competitors. Achieved top customer sat scores. Leveraging a new INTELLISHOP blind survey program at Caleres, instituted new training, standards and goals for store management and associates. Focused on friendly, helpful engagement. Achieved a company-best ranking region wide. Outperformed leading national competitor's chains across a multitude of KPIs by 6%.

Highlights:

• Automotive
• Management
• Sales
• Budgeting
• Coaching
• Decision Support
• Inventory
• Leadership
• Merchandising
• Real Estate