Qualifications Profile Over ten years HR, recruitment and policy and procedures analysis. Current SHRM member. Twelve years of experience in county government working in health services, contract administration and business analysis. Six years of experience in benefit eligibility determination involving a high volume of work processed with a high degree of accuracy. Fifteen years of experience in data analysis, customer service, and sales. Knowledgeable in accounting principles. My positive orientation, ability to work effectively as a team member and independently, a strong work ethic, and get the job done right the first time and within budget are my strongest attributes. I have a proven track record in asking the right questions to uncover a clients' needs, listening attentively, and compromising to reach a win/win solution. The following set me apart from my peers. * Tech Skills: Taleo HRIS, Lawson, SAP (HRIS), Workterra, JD Edwards, CRM/ERM (Customer/Employee Resource Management), Salesforce, HRTMS/RTMS, Facets, MDM (Master Data Management), Microsoft Suite, SharePoint, Excel * Approach all activities with the highest level of integrity, business conduct and confidentiality * Excellent written and oral skills. Persuasive communicator overcome objections, build relationships, experience interfacing with internal and external customers * Experienced in resource management, cost control, conflict resolution, and mentoring others * Finely tuned critical and analytical thinking skills insightful interpretation of data to quickly determine pathways to manage resolution * Detail-oriented, accurate, proactive and process improvement focused * History of exceeding employer expectations across diverse industries and goal of providing a world class customer and employee experience * Change champion for my manager and overall company objectives * Ability to create a work atmosphere which encourages trust innovation and high performance. Experienced in Data Auditing Data Analysis experience navigating databases and the internet/intranet to find information

Highlights:

Companies I like:

Franklin Templeton, Golden Gate Credit Union, UC Davis, Dignity Health, City of Rancho Cordova, Delta Dental, SAFE Credit Union, Blue Shield, VSP, Anthem, Intel, CalISO, Sutter Health

• Compensation
• Sales
• Services
• Analytical Skills
• Audit
• Commissions
• Customer Service
• Employee Relations
• Insurance
• Policies and Procedures