Description
Summary of qualifications Financial Aid professional with over 9 years of demonstrated experience in financial aid administration, loan processing, scholarship management to include endowed and institutional merit-based, office management and leadership, supervisory, and employee relations programs. Areas of strengths include: Financial Aid Administration * Internal Consulting * Undergraduate and Graduate * Training & Development * Scholarship Management * Presentation Delivery * Positive Employee Relations * Financial Aid professional demonstrating areas of strength that include: * Interpersonal Communications * Time Management * Internal Consulting * One on One Counseling Contributions and Accomplishments DIRECT LOAN ADMINISTRATOR/FINANCIAL AID COUNSELOR/SCHOLARSHIP COORDINATOR * Counsel with students and parents. * Coordinate the processing of electronic Student Loan activities and Scholarships * Evaluate Financial Aid and scholarship applications for eligibility and awarding. * Assist with preparation of reports and develop procedures and policies for awarding Direct Loans, endowed scholarships, merit-based institutional scholarships and other financial aid. * Conduct Financial Aid Scholarship, and College Day Workshops. HUMAN RESOURCE MANAGEMENT * Recruiting, employee relations, labor law interpretation, and professional development responsibilities for 400+ employee manufacturing facility. * Designed and managed employee profile for 400+ employees used in selecting and deploying resources. * Coordinated employee surveys, focus group meetings, and numerous communication efforts to facilitate acceptance of ongoing change. Sherry L. Smith Page 2 TRAINING DEVELOPMENT AND FACILITATION * Designed training/development curriculum company-wide. Curriculum outlined behavioral and technical skills needed to achieve success. * Implemented training sessions enhancing self-understanding and team effectiveness. * Key design member of Team Conversion project adopted by the company. Delivered program to current and new employees. Assisted employees in understanding cross functional teamwork, redesigned work processes, and managing change. * Trained and was instrumental in facilitating the development of a team that adopted team principals with significantly enhanced morale, quality, and productivity levels. ORGANIZATIONAL DESIGN * Restructuring project resulted in cost reduction. Consulted with management team re: human resources and training aspect of the project. * Led the organization design team in personnel training, staffing, managing change, downsizing, and deployment process, work process facilitation and training. * Provided management consulting in organizational design projects resulting in reduced costs and increased productivity. Accomplishments DIRECT LOAN ADMINISTRATOR/FINANCIAL AID COUNSELOR/SCHOLARSHIP COORDINATOR * Counsel with students and parents. * Coordinate the processing of electronic Student Loan activities and Scholarships * Evaluate Financial Aid and scholarship applications for eligibility and awarding. * Assist with preparation of reports and develop procedures and policies for awarding Direct Loans, endowed scholarships, merit-based institutional scholarships and other financial aid. * Conduct Financial Aid Scholarship, and College Day Workshops. HUMAN RESOURCE MANAGEMENT * Recruiting, employee relations, labor law interpretation, and professional development responsibilities for 400+ employee manufacturing facility. * Designed and managed employee profile for 400+ employees used in selecting and deploying resources. * Coordinated employee surveys, focus group meetings, and numerous communication efforts to facilitate acceptance of ongoing change. Sherry L. Smith Page 2 TRAINING DEVELOPMENT AND FACILITATION * Designed training/development curriculum company-wide. Curriculum outlined behavioral and technical skills needed to achieve success. * Implemented training sessions enhancing self-understanding and team effectiveness. * Key design member of Team Conversion project adopted by the company. Delivered program to current and new employees. Assisted employees in understanding cross functional teamwork, redesigned work processes, and managing change. * Trained and was instrumental in facilitating the development of a team that adopted team principals with significantly enhanced morale, quality, and productivity levels. ORGANIZATIONAL DESIGN * Restructuring project resulted in cost reduction. Consulted with management team re: human resources and training aspect of the project. * Led the organization design team in personnel training, staffing, managing change, downsizing, and deployment process, work process facilitation and training. * Provided management consulting in organizational design projects resulting in reduced costs and increased productivity.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Campbell University | Director, Endowed Scholarship Program/Assistant Financial Aid Director Cusom Director Of Financial Aid/Scholarship Coordinator | 1/2011 - 1/2014 |
Saint Augustines College | Default Manager/Financial Aid Counselor Direct Loan Administrator/Financial Aid Counselor | 1/2009 - 1/2011 |