Description
SUMMARY OF QUALIFICATIONS 1. Six Sigma Lean Professional with 20 years of in-depth knowledge and experience in high-volume, inbound technical support and training. Highly organized and detail-oriented, with strong skills in customer and employee training, time management, task prioritization, and project implementation. & RELEVANT EXPERIENCE
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Insight Global | Erp Analyst | 1/2015 - 1/2016 |
| Apex Systems | Administrator (Gcfa) | 1/2015 - 1/2015 |
| Hris | Analyst (Premise Health)Desktop Support Analyst (Parallon Business Services)Analyst (Community Health Systems) | 1/2014 - 1/2015 |
| Robert Half Technology | Technical Support Analyst (Brookdale Senior Living)Tac Tier Ii Remote Support Agent | 1/2009 - 1/2010 |
| Dell Computer | Senior Client Application Support Specialist | 1/2009 - 1/2009 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| University of Phoenix | Project Management | 2015 | Master Degree |
| Aquinas College | Management Information Systems | 2010 | Bachelor Degree |
Accomplishments
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