Accomplishments * Upgraded Interstate's HR function. Conducted gap analysis to determine HR Operating Plan and strategic initiatives. Managed HRIS interface of three divisions for payroll and benefits and lowered operating costs by 40%. Initiated comprehensive compensation analysis integrating three division's pay structures. Planned and executed Health & Welfare programs and maintaining costs control at 0% for five years. * Supported rapid growth. United Retail Service's business grew 40% through acquisitions. Established uniform HR services. Orchestrated smooth integrations during acquisitions. Developed HR strategic plans to attain short and long-term goals. Provided transparent HR programs to support growth from $18M to $80M in five years. * Tightly controlled benefit plan costs. Upon joining URS, found benefit costs were growing at a high rate while providing benefits that were not competitive with the labor market. Designed, negotiated and contracted new benefits programs. Incurred only a 2% increase at a time when the norm was 15%. * Created more strategic HR function. At The Athlete's Foot I transformed HR from an administrative into a strategic function and integral part of the profit-making process. Instituted Scorecard metrics. Implemented employee relations case management system, cutting legal fees 70% ($175K). * Reduced turnover and associated costs. Athlete's Foot employee turnover was 100% giving rise to high hiring costs while adversely impacting productivity and sales. Created new associate profile, standardized employment screening, and trained management on behavioral interviewing. Reduced turnover 42%, a $1.7M savings. * Reorganized HR function to trim operating costs. United Retail Service's operations and internal support