SUMMARY OF QUALIFICATIONS Human Resources manager with 27 years of experience driving operations in large, complex unionized and non-unionized organizations. Substantial experience in developing, streamlining and implementing processes and systems to reduce or contain costs, as well as supporting and counseling managers in making effective human resources decisions to minimize liability and achieve positive results. Developed and launched performance management program, installed processes to reduce unemployment costs, nearly eliminated union grievances through proactive labor relations. Created various audit tools, ensuring all legal, regulatory and accreditation standards were met, avoiding fines and/or sanctions. Sourced, assessed and selected various software vendors and provided input on operational needs.

Highlights:

• Training
• Management
• Employee Relations
• Human Resources
• Benefits
• Compensation
• Complaints
• HR
• Labor Relations
• Legal