Description
Professional Summary Nearly 20 years of progressive Restaurant Operations and Human Resources management experience, with primary focuses on recruiting, on-boarding, training, policy creation, hospitality steps of service procedure creation, and staff evaluation training. My core management philosophy is to learn and understand all duties and responsibilities within an organization to achieve a better understanding and communication at all levels. This philosophy has allowed me to be successful in creating an environment of staff "buy-in" on management and ownership decisions. Key Competencies - Veteran customer service manager - Seasoned staff evaluation administrator - Extensive recruiting experience - Enthusiastic conflict manager - Diligent compliance trainer - Superior communication skills - High degree of professionalism - Experienced HR Generalist
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