Organized, systematic, people oriented operations manager with good communication and planning skills. A good idea generator who can look at problems from different angles and view issues from a strategic level and produce creative solutions.

COMPANY	POSITION HELD	DATES WORKED
Darden Restaurants	(Confidential)	4/2006 - 3/2007
Akoan Software	(Confidential)	3/2002 - 1/2006
Brewvies Cinema Pub	(Confidential)	2/1996 - 5/2005
Acqutek Corporation	(Confidential)	9/1990 - 1/1996

SCHOOL	MAJOR	YEAR	DEGREE
University of Utah	Business Administration	1993	Master Degree
Univeristy of Utah	Anthropology	1989	Bachelor Degree

Highlights:

Decreased development life cycle of multiplatform software product by over 80% Developed and marketed software product that out sold its predecessor by 500% in first year Improved profitability, customer satisfaction, and sanitation at corporate restaurant bringing it from 37th to 4th out of 82 in division Created and ran profitable and complex cinema pub

Companies I like:

General Electric, Duke Energy, Apple, Sony, Rio Tinto

Strategic Planning
Organizational Process Design
Balance Sheet Responsibility
Microsoft Office
Bookkeeping
Presentation Skills
Business Writing Skills
Design Organizational Process
Business Analysis
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Operations Management
• New Venture Creation
• Marketing
• Customer Support

Most recently led successful turn around of established but underperforming corporate restaurant by stressing improved employee relations (reduced turn over) and systems insuring adherence to company procedures. Before that managed design and creation of multiplatform software product using in house and outsourced programmers and stressing customer input into functionality.