Statement As a result of my skills, experience and education, I can significantly increase the success of this position by implementing innovative and proven leadership, sales driving techniques, staff development, and sound business principles to drive more profit to the bottom line. Selected Accomplishments * Developed marketing initiatives that drove $2,000,0000 more in sales within two years through web based SEO and SEM, partner sponsorship with hometown professional sports organizations, targeted direct mail, radio and tv. * Successfully planned and executed the renovation and transition of one of my stores to the third Starbucks Community Store in the nation by developing strong ties with the designated nonprofit organization, strengthening the store operations, and developing the store manager into a public relations spokesperson. This resulted in an additional 20% growth in sales and better relations between the store and its community. * Created a district customer service program called "lights out" which resulted in the top customer service scores in the region for over three years by requiring all store employees to be on the floor during the peak customer traffic period daily to focus on customers not tasks. This program was adopted region wide.

Highlights:

• Real Estate
• Sales
• Advertising
• Sales Increase
• Retail