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Charlene K

Human ResourceCHRO/Executive Director of Human Resources

Occupation:

Human Resources Manager

Education Level:

Master

Will Relocate:

YES

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Highly knowledgeable and progress-driven professional with 15yrs of extensive experience directing all facets of HR operations. Outstanding success building departments from the ground up, integrating and aligning corporate objectives with individual goals, and enhancing employee relations. Influential leader, trusted business partner, and esteemed advisor with exceptional project management and program development capabilities. * Employment & Labor Law * Employee Satisfaction & Retention * Staff Training & Development * Succession Planning * Contract Negotiation * Benefits & Compensation Administration * Policy & Procedure Design * Rewards/Recognition * Recruitment * Change Management * AA/EEO Compliance * Workers' Compensation (WC) * HRIS * ATS * LMS CAREER HIGHLIGHTS * Delivered numerous operational improvements during my tenure as Director of HR at The Forest at Duke: * Implemented online LMS that boosted competency levels and raised training compliance by 60%. * Created and launched "Job Shadow" program to give employees an opportunity to learn various job roles within the organization in support of career growth and advancement. * As Kisco's Director of HR, maximized staff engagement and elevated morale by proactively soliciting concerns in one-on-one meetings, analyzing employee satisfaction survey data, creating action plans to address weaknesses, and facilitating focus groups. - Appointed and served as a back-up for Executive Director. * At Vet Specialty Hospitals of the Carolinas, revised annual evaluation process and worked closely with leadership team to implement a proactive performance management system to drive employees/organization toward desired business goals. Developed and delivered various training programs based on needs assessments. & ACHIEVEMENTS

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