HIGHLIGHTS of QUALIFICATIONS * * Over 7 years' experience as office manager * Finger Print Clearance Card * Critical thinking skills with ability to resolve issues in a timely manner * Excellent customer-centered attitude * Proficient in Windows, Spread Sheet, Word processing * Excellent listening and verbal communication skills * Tuberculosis (TB) Card * CPR/First Aid RELATIVE WORK EXPERIENCE SUPER SHOPPER MAGAZINE Office Manager Yuma, AZ * Handled interviewing, hiring, counseling, vacations, and termination * Responsible for money and payment transactions, greeting clients, scheduling appointments and preparing or maintaining all files * Coordinated and set level of care with outside agencies and attorneys to establish billing and account status * Generated reports documenting a 75% increase in sales for company * Directed, oversaw, and evaluated the training of staff and team daily to improve sales and customer service * Oversaw in-house operations for classified advertisements and placement FOOTHILLS CHIROPRACTIC Office Manager Yuma, AZ * Greeted public, scheduled appointments, stocking inventory and ensuring safety for all * Strong organization, planning skills, prioritize and handle multiple tasks in busy office * Responsible for payment transactions, office flow for doctor, opening and closing office * Coordinated and set level of care with outside agencies, insurance companies, and attorneys to establish billing and account status. CROSSROADS MISSION Compliance Coordinator Yuma, AZ * Maintained compliance documentations on a strict time frames * Researched and communicated organizational policies and procedures with team * Update and maintain expirable documents, such as staff and building licensing * Conduct regulatory active client audits internally and submit files as required for outside auditing to meet set regulations and guidelines * Maintain documentations of compliance activities, writing reports such as complaints received or investigation outcomes * Produced and distributed letters for proposals on auditing to outside firms for clients files with Boards approval

Highlights:

• Verbal Communication
• Verbal Communication Skills
• Word Processing
• Audit
• Billing
• C Programming Language
• Cardiopulmonary resuscitation (CPR)
• Chiropractic
• Communication Skills
• Complaints
• administrative
• administrative assistant