SUMMARY OF QUALIFICATIONS * Dedicated and self-motivated individual offering a solid background in sales with extensive hands-on experience in quality customer services, office administration, and business strategies. Trained to deliver the programs and processes necessary for success. Consistently produce results above client and employer expectation. * Excellent negotiation, communication, organization and time management skills. Strong multi-tasking abilities, needing little or no supervision. Work well both independently and as a contributing member of the team. Proven record of achievement in reducing costs, streamlining operational efficiencies, and generating long term customer commitments through superior customer service. * Familiar with Microsoft Office Suite (Word, Excel, Power Point, Publisher, Outlook & Access), and the Internet. STYLES Trilingual (English/Spanish/Portuguese) Speaking Active Listening Time Management Service

Highlights:

• Complaints
• Customer Service
• Management
• Payroll
• Policies and Procedures
• Quality
• Services
• Business Strategies
• Internet
• Microsoft
• sales
• business development
• account manager
• account executive