Description
Summary of Experiences Detail-oriented Business Support Professional with over 20 years' experience and expertise in call center operations-customer service, documentation, reporting-business analysis, quality assurance, account management, account receivables, account payables, project management, administration & supervision. Supported the firm by providing administrative support, tracking and analyzing the firm's performance to help guide business decisions and implementing new processes. Self-starter, strong organizational, time management, and planning skills. Communicate effectively, discretely handling confidential information, prioritizing and managing multiple priorities.
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