Description
Profile Previously served as an Army Human Resources Officer for over 22 years. Led and coordinated the customer service efforts of up to 100 staff members. Developed and presented cogent, persuasive human capital briefings to senior executive leadership. Prepared strategic themes and messages for global dissemination. Entrusted to manage confidential client information. * Customer engagement and satisfaction * Strategic communications * Customer relations management systems * Cross-functional team leadership * Creative solutions through collaborative problem solving * Persuasive presentations and public speaking
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