Occupation:Customer Service Manager |
Location:Austin, TX |
Education Level:Bachelor |
Will Relocate:YES |
Description
7 years of experience in SaaS industry as Client Support/Success Manager. 10 years of administrative experience in government and private organizations, with a focus on collaboration. Supervised departments from 3 - 40 staff members, overseeing $3-5 million budgets. Developed policies for oversight organizations as well as streamlining and procedures for client support division. History of successful account implementation, management, and client support.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Assistant Recovery Officer | 1/2017 - Present |
| Oracle | Client Success Specialist Client Services Associate Manager | 1/2016 - 1/2017 |
| Netspend | Channel Account Manager | 1/2007 - 1/2011 |
| The University Of Texas | Executive Assistant, Chemistry & Biochemistry | 1/1996 - 1/2006 |
Accomplishments
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