Accomplishments * Number One Manager out of 873 offices exceeding all annual targets for sales, business development, compliance audits, and customer satisfaction ratings over a four year period. * Number One Business Development Officer ranking achieved in multiple financial institutions with a solid track record for sales, customer service, and compliance audits. * Project team leader coordinating sales, operations, and compliance divisions for the conversion and integration of multiple financial products and services from two bank mergers surpassing revenue targets, customer retention goals, and compliance deliverables. * Changed level of staff engagement through mentoring, recognition, weekly coaching and teach - back techniques helping them to generate their own referral sources, and cross-sell opportunities resulting in $10 million in new business, and $1.5 million in commercial loans. * Built productive partnerships with the multiple divisions to coordinate team activities in sales, and service resulting in over $10 million in commercial new business. * Doubled team production in credit, and investment product referrals over $5 million in one year resulting in two team member promotions. * Quick learner who adapts readily to new situations and meets demanding timelines and project deliverables in challenging, fast-paced environments.

Highlights:

• Business Development
• Cash Management
• Management
• Compliance
• Customer Service
• Deposits
• Pricing