Retail management position utilizing customer relations skills, supervisory experience, employee mentoring and development experience, interpersonal skills, and financial accountability to the bottom line. PROFESSIONAL EXPERIENCE SUMMARY I have over 25 years of retail management experience, including over 15 years' experience in multi-store management. I have held positions of increasing responsibility and have consistently improved and maintained the profitability of the stores I have managed. I have demonstrated a record of reducing costs and improving sales, while maintaining both customer and employee loyalty. My accomplishments are the result of the following: * Team-based leadership style, * Strong business acumen, * Highly-developed customer service orientation, * Proficient interpersonal skills, both with customers and employees, * Excellent communication and organization skills, * Training and mentoring skills, and * Innovation. I am proficient in all facets of staffing and employee accountability. In addition, I am skilled at organizing complex projects, defining project priorities, delegating tasks, and delivering results and have a proven record of working within a budget and meeting or exceeding sales goals.

Highlights:

• Budgetary
• Customer Service
• customer service skills
• FACETS
• Inventory
• Retail
• SAN (Storage Area Network)
• Summit
• Corrective Actions
• Management