SUMMARY Self-motivated professional with influential Leadership, Professional Development, Client Service, Sales and Retention, Organizational Process Improvement and Project Management Experience. Unique ability to see the big picture as well as manage the detail needed for excellence in execution. Skilled communicator with inter- nal and external stakeholders. Sound judgment and strong business acumen for strategic and tactical decision- making. KEY COMPETENCIES Team Leadership Communication Sales, Renewals and Professional Ser - vices Client Management Change Management Project Management

Highlights:

• Leadership
• Senior Director
• Retention
• Fiscal Responsibility
• Sales
• Change Management
• Referral / Advocate Generator
• Professional Development
• Client Management
• Communication
• Remote Employee
• Project Management