PROFESSIONAL SUMMARY Human Resources professional with a passionate desire to assist people in developing and expanding their careers and enhancing their interpersonal skills. CORE QUALIFICATIONS Advertising Cold Calling Operations Management Budgeting Computer Proficient Reports Generation and Analysis Business Development Creative Problem Solving Results-Oriented Change Management Customer Needs Assessment Training and Development Client Relations File/Records Maintenance SUMMARY OF ACCOMPLISHMENTS * Recruited, interviewed and staffed 1,000 employees in a newly build call center. * Redesigned recruiting processes to help identify better selections of candidates per client. * Recruited, Interviewed and staffed management positions in 3 different states for over 100 restaurants (Arizona, New Mexico and West Texas) * Reduced attrition rate by 50% by conducting management training programs. * Effective negotiator while being able to motivate and persuade a positive team environment. * Administered, introduced and implemented new ideas and changes to create a positive transition. * Create and administer new company policies and/or procedures. * Create and administer new training matrix for manager development ACCOMPLISHMENTS * Recruited, interviewed and staffed 1,000 employees in a newly build call center. * Redesigned recruiting processes to help identify better selections of candidates per client. * Recruited, Interviewed and staffed management positions in 3 different states for over 100 restaurants (Arizona, New Mexico and West Texas) * Reduced attrition rate by 50% by conducting management training programs. * Effective negotiator while being able to motivate and persuade a positive team environment. * Administered, introduced and implemented new ideas and changes to create a positive transition. * Create and administer new company policies and/or procedures. * Create and administer new training matrix for manager development

Highlights:

• HR
• Human Resources
• Employee Relations
• Compensation
• Recruiting
• Talent Acquisition
• Labor Relations
• Policies and Procedures
• Training
• Benefits