Description
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Global Service Desk Agent | 1/2009 - Present |
| Greyhound Lines Inc. | Support Center Analyst | 1/2007 - 1/2009 |
| Bright Now!Monarch Dental | Helpdesk Specialist | 1/2004 - 1/2006 |
| Buchanan Associates | Desktop Support | 1/2003 - 1/2004 |
| Txu | Technical Desktop Support | 1/1999 - 1/2003 |
| Mary Kay Inc. | Technical Support | 1/1996 - 1/1999 |
| Software Spectrum | Desktop Support | 1/1993 - 1/1996 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| UTD | Management Information Systems | 2002 | Master Degree |
| UTD | Office | 2002 | Master Degree |
| UTD | Management and Administrative Sciences | 1997 | Master Degree |
| the University of Texas at Dallas | Business and Public Administration | 1982 | Bachelor Degree |
Accomplishments
Highlights:
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