Description
Summary Dynamic and performance driven professional with robust organizational, communication and sales skills. Multidisciplinary industry expertise with emphasis in with proven success in driving improvements in productivity, processes, customer service, and profitability. Accomplishments * Co-founded consumer finance company that became a successful acquisition target for a publicly-held entity * Developed and implemented client service program, which expanded small-to-medium client base 45% * Increased reported customer satisfaction rate by 36% by providing effective training for more than 100 employees in a 6-month period