Career Research and Resources for Companies in NC
American Express
Work closely with management and employees in the world wide call center environment identifying improvement opportunities in day to day operations for call delivery in call centers all over the world. Led a team of coaches to Manila to provide training for new call center management team and employees. I worked closely with my direct reports to ensure that they work consistently and successfully toward both personal and p...
Avg. Salary: $67,500 · Company Rank: Not Available
AT&T Wireless Services
I maintained all facets of existing customer base most importantly including relationship management, billing inquires, and increase in sales. I was charged with the responsibility of maintaining and growing revenue for 5 major accounts. Manage large accounts ($1.5M plus annual revenue and up) Assisted accounts with strategic planning and goal setting. I guided all implementation of a new Quality Assurance department in a...
Avg. Salary: $67,500 · Company Rank: Not Available
News 14 Carolina
Work with producers, writers, reporters, and managers for the execution of audio and video transmission and recording and technical quality control of the incoming and outgoing news product.
Avg. Salary: $32,500 · Company Rank: Not Available
The Center for Creative Leadership
Collaborate with program managers, trainers, and print center representatives to create and edit printed and visual materials for various clients attending leadership development sessions.
Avg. Salary: $32,500 · Company Rank: Not Available
Accordant Health Services
Work with nurses, health plan representatives and physicians to provide information and support to patients with complex, chronic health issues.
Avg. Salary: $32,500 · Company Rank: Not Available
ClinForce, LLC
Avg. Salary: $95,000 · Company Rank: Not Available
The Webb Institute of Construction Technology, NC
Identified and marketed students, instructors, and organizations; develop and execute strategic programs and campaigns to enhance identity and marketability. Located and secured facilities for events/meetings and lead conference calls; coordinated and executed activities and trade shows. Created brochures, flyers, or other marketing material and developed PowerPoint presentations. Collaborated with cross-functional staff th...
Avg. Salary: $30,000 · Company Rank: Not Available
MCI WorldCom
Monitored and maintained the MCI/WorldCom alarm filters and VoIP (Voice Over IP); managed internal systems and platforms and provided technical support/problem resolution. Composed all flowcharts and other written materials and developed and lead presentations. Resolved highly-technical and complex router problems; identified, troubleshot, diagnosed, and effectively resolved all issues in a timely manner.
Avg. Salary: $30,000 · Company Rank: Not Available
Volt Technical Service
Identified, troubleshot, diagnosed, and effectively resolved complex technical issues and provided client and customer support/education. Executed the input of any data into the computer systems, managed customer accounts, and resolved billing issues and conflicts. Provided quality customer service/support; responded to inquiries, requests, questions and complaints and delivered educational/technical guidance.
Avg. Salary: $30,000 · Company Rank: Not Available
Nortel Networks
Supervised, motivated, mentored, and evaluated employees and facilitated effective training programs; planned and coordinated daily workflow to optimize efficiency and productivity throughout the facility. Served as a consultant to the prime engineers and regional coordinators by providing technical expertise and delivered education and support. Ensured timely delivery of peripheral to customer sites by cabling, data fillin...
Avg. Salary: $30,000 · Company Rank: Not Available
