Career Research and Resources for Companies in CT



Tulli's Fine Dining

Nonprofit - Administrator - Branford, CT

ordering food, take reservations, supervise wait, bar and kitchen staff

Avg. Salary: $50,000   ·    Company Rank: Not Available

Fairfield University & Preparatory School

Nonprofit - Administrator - Fairfield, CT

Teach, research,program development, staff development and supervision.

Avg. Salary: $50,000   ·    Company Rank: Not Available

Pitney Bowes

Customer Service - Customer Service Manager - Trumbull, CT

Managed 15 - 20 full time and part time telemarketing sales representatives for inbound copier and facsimile supply sales and customer service. Managed 8 administrative specialists who performed back up support to the telemarketing Sales Representatives. Managed the ACD technology by creating call control tables and scripting Provided reporting

Avg. Salary: $110,000   ·    Company Rank: 4.0 out of 5

Health Net

Customer Service - Customer Service Manager - Trumbull, CT

Monitoring and reporting performance and capacity issues to all levels of management Collecting and analyzing call center data for appropriate call routing requirements and employee staffing Making recommendations to management to maximize efficiency and employee productivity. Setting up and maintaining three Call Center databases. Interfacing with IT and other phone system staff to address issues and call center har...

Avg. Salary: $110,000   ·    Company Rank: Not Available

Health Net

Customer Service - Customer Service Manager - Trumbull, CT

Providing all call center metrics for upper management Managing a staff of ten, including Switchboard staff Custom design monitoring screens and maintaining Custom View Producer to monitor phone staff Maintaining call routing and announcements on the Switchboard front end Octel system. Managed Call Center Disaster Recovery plans

Avg. Salary: $110,000   ·    Company Rank: Not Available

Pitney Bowes

Customer Service - Customer Service Manager - Trumbull , CT

Supervise 30 professionals for inbound telemarketing, outbound sales and order processing. Hire and train the representatives. Manage a budget of $2.2 million. Develop the function of Telebusiness Representative to cover the diversified nature of the Lead Generation operations. Create a multifunctional Group Leader position to oversee various outbound surveys and programs. Implement use of “On The Job” trainers t...

Avg. Salary: $110,000   ·    Company Rank: Not Available

Pitney Bowes

Customer Service - Customer Service Manager - Trumbull, CT

Supervised 12-15 Inbound Telemarketing sales representative Monitored, coached and mentored the team

Avg. Salary: $110,000   ·    Company Rank: Not Available

Pitney Bowes

Customer Service - Customer Service Manager - Trumbull, CT

Trained, monitored, coached and provided feedback and expertise to 8 inbound telemarketing sales representatives

Avg. Salary: $110,000   ·    Company Rank: Not Available

Pitney Bowes

Customer Service - Customer Service Manager - Trumbull, CT

Handled inbound telephone sales calls, with specific emphasis on increasing the dollar value of the initial order

Avg. Salary: $110,000   ·    Company Rank: Not Available

Tarragon Corporation

Accounting & Finance - Compensation or Benefits Specialist - Wallingford, CT

Avg. Salary: $65,000   ·    Company Rank: Not Available