Pitney Bowes Work Values

Daily Duties at Pitney Bowes:

Supervise 30 professionals for inbound telemarketing, outbound sales and order processing. Hire and train the representatives. Manage a budget of $2.2 million. Develop the function of Telebusiness Representative to cover the diversified nature of the Lead Generation operations. Create a multifunctional Group Leader position to oversee various outbound surveys and programs. Implement use of “On The Job” trainers to perform day-to-day training on new programs for Direct Marketing. Streamline racking of all Lead Generation activities for smoother and faster reporting. Develop and deliver training packages for direct marketing to Telemarketers.

What they like about Pitney Bowes:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

ACD, IVR, Microsoft Office Suite, Reporting, Automated Phone Script Design, Metric Analysis and Interpretation, Forecasting, Voice overs, Presentations, Budgeting, Vendor oversight

Skills

Software Implementation, Requirements Analysis & Specification, Leadership , ACD Automated Phone Script design, Voice Overs, Metric Analysis and Interpretation, Vendor Oversight, IVR script planning

These are some of the questions we asked our climbers about their experiences with Pitney Bowes: