Pitney Bowes Work Values

Daily Duties at Pitney Bowes:

Supervise 30 professionals for inbound telemarketing, outbound sales and order processing. Hire and train the representatives. Manage a budget of $2.2 million. Develop the function of Telebusiness Representative to cover the diversified nature of the Lead Generation operations. Create a multifunctional Group Leader position to oversee various outbound surveys and programs. Implement use of “On The Job” trainers to perform day-to-day training on new programs for Direct Marketing. Streamline racking of all Lead Generation activities for smoother and faster reporting. Develop and deliver training packages for direct marketing to Telemarketers.

What they like about Pitney Bowes:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

ACD, IVR, Microsoft Office Suite, Reporting, Automated Phone Script Design, Metric Analysis and Interpretation, Forecasting, Voice overs, Presentations, Budgeting, Vendor oversight

Skills

Software Implementation, Requirements Analysis & Specification, Leadership , ACD Automated Phone Script design, Voice Overs, Metric Analysis and Interpretation, Vendor Oversight, IVR script planning

These are some of the questions we asked our climbers about their experiences with Pitney Bowes: