Browse Career Research in Telecommunications
Telecommunications Career Research
iQor
• Individual coaching/ monitoring to define areas for improvement. • Create a strategy to develop and drive team members. • Create and maintain daily reports on the team and individual level. • Exceed team goals that impact the center performance. • Develop outbound strategies and analyze performance to create goals.
Avg. Salary: $47,500 · Company Rank: Not Available
DialAmerica
• Create and analyze training formats to improve associate results. • Develop new training formats to solidify all class knowledge. • Train and educate trainees through coaching, college courses and observation. • Coordinate client interactions and observations to ensure client needs are met. • Create training schedules based on staffing needs.
Avg. Salary: $47,500 · Company Rank: Not Available
DialAmerica
• Developing a sales staff to exceed client and center expectations. • Develop calling strategies to achieve client goals on each file received. • Assisting in managing other supervisors in developing their team. • Generating reports to upper management and client on performance
Avg. Salary: $47,500 · Company Rank: Not Available
Verizon
Tested and maintained ckts on T-carrier level. Also acted as point of contact for vendors, customers and all internal groups within Verizon for Enterprise Solutions in Network Operation Center.
Avg. Salary: $65,000 · Company Rank: Not Available
Verizon and fGTE
*Wrote system requirements and high level designs for individual initiatives. This requires the ability to translate customer requires as well as those mandated by FCC tariffs into functional business requirements. This also requires a strong knowledge of telecommunications principle, processes and terminology. *Wrote detail designs at the program level, which generally incorporated changes and new functionality associat...
Avg. Salary: $80,000 · Company Rank: 3.0 out of 5
GTE
*Served as billing subsystem analyst during work effort with Ameritech to build a GUI based CABS systems. *Define billing requirements, providing Use Cases *define billing screens needed to implement functionality * tested new system functionality * Partnering with another company required the ability to listen and have excellent interpersonal skills. *in spite of effort, management of both companies decided to close...
Avg. Salary: $80,000 · Company Rank: Not Available
GTE
* Responsible for writing High Level designs, which identified all system changes for a single initiative targeted for a production release. This required strong analystical skills and excellent writting skills. * Responsible for writing program level detail designs which incorporated changes defined in the high level designs for multiple initiatives (often as many as 7). This required excellent analytical and writing sk...
Avg. Salary: $80,000 · Company Rank: Not Available
RCH Cable
Recently promoted to Account Manager responsible for larger target market. Direct customer interface. Preparation of sales and inventory documentation following company operating procedures. Achieved and maintained high customer satisfaction through prompt product deliveries and services. Preparation of monthly statistical reports for upper management Administer training and procedural requirements to new emplo...
Avg. Salary: $45,000 · Company Rank: Not Available
Speed and Sound LLC
Employed part-time - weekends and Summer during school Waited on walk in customers Schedule appointments for automotive repairs Took customer payments. Made bank deposits Ordered parts and inventory items Signed for deliveries of parts and supplies
Avg. Salary: $45,000 · Company Rank: Not Available
Western Electric
Work starting out pulling and sewing cable switch board to power 750 MCM. Installing bays and griding out rooms overhead iron work. Started testing installs when left.
Avg. Salary: $55,000 · Company Rank: Not Available
