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Management & Business Career Research

Texas Department of Public Welfare

Management & Business - Administrative Services Manager - San Angelo, TX

Completed face-to-face and desktop eligibility determinations for financial assistance through 4 programs. Made home visits to clients per their request or program eligibility requirements. Documented all interviews and coded the related computer documents for data entry. Issued service and food referrals to clients. Interpreted complex policies and procedures and implemented them in the determination of eligibility for pro...

Avg. Salary: $72,000   ·    Company Rank: Not Available

Betty Hardwick Center

Management & Business - Administrative Services Manager - Abilene, TX

VOLUNTEER SERVICE: Participated in leadership by setting direction and building consensus to achieve mandates and establish good stewardship of public trust and fiduciary responsibility. Served on committees and was elected as Board Chairman based on leadership and knowledge of center services. Established and maintained supportive relationships with community organizations, elected officials and clients. Worked with other ...

Avg. Salary: $72,000   ·    Company Rank: Not Available

Texas Council of Community Centers, Inc

Management & Business - Administrative Services Manager - Abilene, TX

VOLUNTEER SERVICE: Participated on several program committees to develop and monitor legislative initiatives. Recommended input/direction regarding service delivery goals and projects. Reviewed funding, policies and procedures established by funding authorities. Facilitated the flow of information between the Texas Council and the Betty Hardwick Center Board. Presented testimony to funding authorities and legislative member...

Avg. Salary: $72,000   ·    Company Rank: Not Available

Client Advocacy Council

Management & Business - Administrative Services Manager - Abilene, TX

VOLUNTEER SERVICE: Led the seven member founding group and served as Board Chairman. Wrote Council By-Laws and developed client service guidelines. Provided guidance and support to council members that had questions or lack of specific service knowledge. Personally assisted 7 clients with impaired decision making abilities with the selection of services, treatment and activities. Attended quarterly and annual service planni...

Avg. Salary: $72,000   ·    Company Rank: Not Available

Texas MHMR Surrogate Decision-Making Committee

Management & Business - Administrative Services Manager - Abilene, TX

VOLUNTEER SERVICE: Provided professional review, recommendation and consent at formal hearings where invasive medical procedures, restrictive behavior modification, or psychotropic medications were deemed necessary and the individual was incapable of making an informed decision. Committee decisions were rendered for a specific period and were legally binding on the service provider.

Avg. Salary: $72,000   ·    Company Rank: Not Available

The CMI Group

Management & Business - General Manager - Carrollton, TX

Sr. Department Manager (Call Center – Service Center) – Carrollton, TX Senior leader of large contact center department – collections – Cable TV Industry

Avg. Salary: $100,000   ·    Company Rank: Not Available

ACS - a Xerox Company

Management & Business - General Manager - Federal Way, WA

General Manager (Call Center – Service Center) – Federal Way, WA Senior leader of 800 agent contact center providing customer care for wireless client

Avg. Salary: $100,000   ·    Company Rank: Not Available

T-Mobile

Management & Business - General Manager - Colorado Springs, CO

Directed technical support, customer retention and customer care for center with over 1000 agents.

Avg. Salary: $100,000   ·    Company Rank: Not Available

PRC

Management & Business - General Manager - Carrollton, TX

Directed 900 agent outsourced service center call center supporting 3 major clients.

Avg. Salary: $100,000   ·    Company Rank: Not Available

IBM

Management & Business - General Manager - Dallas, TN

Managed solution development and delivery for call center operations for fortune 100 companies and government organizations with Business Process Outsoucing (BPO) solutions.

Avg. Salary: $100,000   ·    Company Rank: Not Available