Training & Development Manager Career Research and Resources
Transamerica Retirement Services
Facilitate all employee training in Customer Service (The MAGIC of Customer Relations) Design and facilitate new training material as needed Maintain all training records for all employees Administrator for company's Learning Management System (LMS) Use Microsoft Outlook, Excel, Word, PowerPoint, Information Mapping Traveled to other company locations around the country to train customer service representatives/sales repres...
Avg. Salary: $47,500 · Company Rank: Not Available
Altura Credit Union
Facilitate all training (sales, member service, product knowledge) for MSRs in call center Design/Develop all training material for each level of MSR Level 1, 2 and 3 maintained on all training done with MSRs Performed administrative duties through ABRA for employee scheduling of CUES online, class sign-up, confirmations, certificates, and tracking employee progress through classes Collaborated with Member Service Center, S...
Avg. Salary: $47,500 · Company Rank: Not Available
American Red Cross
Oversight of training development and delivery for specialty testing labs located in the United States Management of training needs and delivery, competency assessments and compliance metrics Ensuring support services meet or exceed customer expectations. Supervision of management and instructor staff including but not limited to hiring, performance management and development
Avg. Salary: $99,800 · Company Rank: Not Available
Blood Bank of Delmarva
Oversight of organization wide training program Development and delivery of new employee orientation; FDA regulation training and OSHA safety training Oversight of organization wide compliance program: Management of inspections, regulatory reporting and licensing submissions. Management of organization wide quality assurance program including validation, procedure review and audits Oversight of organization wide Safety pro...
Avg. Salary: $99,800 · Company Rank: Not Available
Baker Hughes
Facilitate safety training, competency assessments and audits of facilities and applicators in the field.
Avg. Salary: $80,000 · Company Rank: Not Available
Deloitte Consulting
Design, develop, deliver training collarteral.
Avg. Salary: $80,000 · Company Rank: Not Available
George Mason University
•Managed and trained 10-15 employees on the Student Accounts system, financial services, basic accounting principles, conflict management skills, and the department website •Implemented, developed and designed training efforts for new employees by tailoring the curriculum to their learning style which decreased our training program from 1 month to 2 weeks •Generated reports analyzing over 30, 000 accounts to reconcile th...
Avg. Salary: $80,000 · Company Rank: Not Available
Northern Virginia Community College
•Managed and trained 8 employees on expected daily tasks and departmental policies and procedures •Coordinated on-campus marketing assistance and contractual logistics for over 70 events per year •Served as a point of contact for external organizations to market their services on-campus to the student body •Determined and maintained the master schedule for internal NOVA and external organizational events •Assisted with c...
Avg. Salary: $80,000 · Company Rank: Not Available
Northern Virginia Community College
•Communicated with over 50,000 potential students and the general public answering questions about NOVA’s 6 campuses •Provided technical advice regarding the NOVA Connect system, a new software system •Counseled thousands of students through the NOVA Connect system with an average call time of 6 minutes •Promoted to Office Manager because of my in-depth knowledge and experience of our services as well as management recomme...
Avg. Salary: $80,000 · Company Rank: Not Available
ISAM, Inc.
Director of Education for HBMA, Inc. Promoted to develop / manage content and delivery of on-site / on-line educational programs for $1M division of the International Society and Association Management, Inc., (ISAM). Evaluated education offerings. Implemented new networking programs and education information. Conducted periodic evaluations of programs, goals and delivery. Managed $500K budget.
Avg. Salary: $80,000 · Company Rank: Not Available
