Training & Development Manager Career Research and Resources
E-Z Rent-a-Car
Managed the Customer Service and Fleet Operations Departments. I supervised the outsourced employees for the rental prep teams, outgoing and returned cars. Conducted weekly inventory, recorded maintenance data for shop. Prepared cars for return to dealers at end of lease period. I interviewed and preformed employee reviews and documented all non sales staff members progress.
Avg. Salary: $60,000 · Company Rank: Not Available
Bally Total Fitness
I ran the day-to-day operations for the regional office for Central Florida areas of HR Department, Customer Service and Payroll. I served as the Administrative Assistant to the Regional Director.
Avg. Salary: $60,000 · Company Rank: Not Available
Hewitt Associates
I provided outsourcing benefits expertise in a call center servicing five (5) Fortune 500 Companies. Explained a variety of programs including HIPAA, Workers Compensation, Section 125, vacation, medical, dental and vision plans to clients employees. I also assisted the caller(s) with enrollment, questions about enrollment process, vacation and retirement for the clients programs.
Avg. Salary: $60,000 · Company Rank: Not Available
Walt Disney World
I supervised the development and implementation of the cultural exchange program for the College and International programs office. I served as a VIP guide for the Disney Company business contacts and Celebrities Visitors.
Avg. Salary: $60,000 · Company Rank: Not Available
Nokia, Inc. / Microsoft
Pri. - Care training program management for Americas region. Managed regional and training initiatives, and global training programs for the region. Managed dotted line training developers and delivery resources. Sec. Analyzed Care Channel performance data and processes to identify areas needing improvement and provided recommendations on ways to improve performance and reduce costs, as well as monitored progress of improv...
Avg. Salary: $99,840 · Company Rank: Not Available
Nokia, Inc.
Managed a team of project managers and vendors, which were primarily developing and delivering new product Care (After-Sales Support & Services) training, as well as Care customer service soft-skills training programs. Managed five direct reports located remotely, world-wide, three regional resources reporting dotted-line, and two primary vendor accounts.
Avg. Salary: $99,840 · Company Rank: Not Available
Nokia, Inc.
Develop and manage training programs utilizing local development and delivery team of five personnel, and deliver service, support and repair focused training for Authorized Service Vendors and Nokia operated Repair Factories during a time of dramatic growth and expansion of Nokia’s Care network.
Avg. Salary: $99,840 · Company Rank: Not Available
DynCorp International LLC
Oversee, Advise and deliver training. Develop and design curriculum
Avg. Salary: $0 · Company Rank: Not Available
DynCorp International LLC
Manage Multiple Overseas Task Orders in Israel, Haiti and S. Sudan
Avg. Salary: $0 · Company Rank: Not Available
City of Scherz
Manage a department comprised of 57 Sworn and 27 non-sworn personnel
Avg. Salary: $0 · Company Rank: Not Available
