Browse Career Research in Information Technology
Information Technology Career Research
T-Mobile
Currently leading a multi-state team and preparing others for leadership and higher technical positions. Responsible for all technical issues for T-Mobile's Retail locations, Regional Business Offices, Switches, Sales and Engineering locations. • Prepare team members for promotion • Responsible for all locations in Central Region • Exceeding KPI requirements • Collaborating with Retail, B2B Sales and Engineering teams f...
Avg. Salary: $65,000 · Company Rank: 3.0 out of 5
Contractor
Performed duties of Team Lead providing guidance to others on Customer Service, troubleshooting, procedures, escalation of issues, processes and other areas directly affecting the SLA and overall performance of the call center team. • Lotus Notes, AS400, Win XP/NT, Servers, MS Office, PCanywhere, Remedy ARS • Answer high volume of incoming calls • Coach team members on troubleshooting various applications • Troubleshoot...
Avg. Salary: $65,000 · Company Rank: 2.0 out of 5
Wells Fargo/New Century/Interbay Funding
Built a book of business through company provided and self-sourced leads. Conducted conference calls and information sharing sessions via the Internet. Initiated and maintained strategic relationships with key decision makers. Perform monthly reviews to determine continued business initiatives. Consistently a top producer, at times achieving 300% or more of quota. Utilized as a consultant by peers and relied upon by manage...
Avg. Salary: $65,000 · Company Rank: 1.0 out of 5
GTE/Verizon
Provided leadership to a 23-member team supporting over 15,000 clients assigned to support a government organization. Acting Call Center Manager where I managed the day-to-day operations of the call center consisting of 225 Level 1 - 3 Call Center Agents, NOC, and Sales Team. Lead WellPoint Health Network’s Support Desk, Service Level and Process Implementation teams. Designed the SOP (Standard Operating Procedures) Manual ...
Avg. Salary: $65,000 · Company Rank: 4.0 out of 5
Cincinnati Bell Inc
Avg. Salary: $65,000 · Company Rank: 4.0 out of 5
Insight Business Communications
Avg. Salary: $65,000 · Company Rank: 1.0 out of 5
Prosource
Avg. Salary: $65,000 · Company Rank: 3.0 out of 5
Compass Group,
Avg. Salary: $40,000 · Company Rank: 4.0 out of 5
IBM - Tivoli Software Group
Product, field, solution and global Marketing of high-tech hardware and software products and complete solutions (hardware, software, services)
Avg. Salary: $160,000 · Company Rank: 2.0 out of 5
Mercury Computer Systems
product marketing of virtualization software
Avg. Salary: $160,000 · Company Rank: 3.0 out of 5
