Browse Career Research in Information Technology

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Information Technology Career Research

Cisco Systems

Information Technology - Application Support - Research Triangle Park, NC

Managed access and permissions to Wiki Authoring Tool (WAT), provided training and technical support, consultation, and help content using Microsoft PowerPoint and Webex. Scoped and planned development of Design and Implementation Guides (DIGs) and white papers. Established and tracked project milestones, including content due dates, reviews, and all communication with developers. Edited engineer content for customer...

Avg. Salary: $68,000   ·    Company Rank: 1.0 out of 5

IBM

Information Technology - Application Support - Durham, NC

Developed and edited IBM Websphere online documentation using text editors and XML. Trained documentation professionals in IBM blade server technology concepts. Managed documentation milestones for 100% on-time production with minimal technical errors. Gathered information from engineers, obtained technical data from system requirements documents, specifications, and engineering documents.

Avg. Salary: $68,000   ·    Company Rank: 4.0 out of 5

EMC

Information Technology - Application Support - Durham, NC

Produced SAN and NAS Maintenance Manuals and Troubleshooting Guides. Managed migration of error messages from Celerra message catalog to electronic database. Worked with Information Architect in adoption of solutions for information development and migration from FrameMaker 7.1 to DITA. Completed corporate training in network appliance configuration and storage concepts.

Avg. Salary: $68,000   ·    Company Rank: 4.0 out of 5

Blue Phoenix Solutions

Information Technology - Application Support - Cary, NC

Developed documentation for software migration solutions using FrameMaker, Webworks, and Adobe Acrobat for single-source publication to Web and Help.

Avg. Salary: $68,000   ·    Company Rank: 1.0 out of 5

IBM

Information Technology - Application Support - Durham, NC

Managed documentation milestones for 100% on-time production with minimal technical errors. Developed user guides, technical manuals, hardware manuals, and flyers for IBM personal computers, workstations, and servers using IBM Bookmaster, Frame2000, and ID Workbench. Gathered information from engineers, obtained technical data from system requirements documents, specifications, and engineering documents. Tested hardwar...

Avg. Salary: $68,000   ·    Company Rank: 3.0 out of 5

Mercer, Inc.

Information Technology - Business Analyst - Washington, DC

My work in Mercer’s Human Capital area focused on developing effective, actionable talent strategies for clients and using technologies as enablers of talent management-related processes. I helped client organizations solve their talent management needs using Mercer’s intellectual capital and tools. My work ranged from diagnosis and design of performance management, succession planning, and talent review processes, to day...

Avg. Salary: $67,500   ·    Company Rank: Not Available

Mercer, Inc.

Information Technology - Business Analyst - New York, NY

• Market research and analysis of various company profiles for current and prospective client business proposals • Cross-business (across internal Mercer consulting specialties) training program coordination, including survey summarization and analysis, and research and collaboration in order to expand the initiative to a broad internal audience • Holistic client care, from day-to-day issues resolution to project resourci...

Avg. Salary: $67,500   ·    Company Rank: Not Available

Regence BlueShield

Information Technology - Business Analyst - Seattle, WA

• Research, analysis, design, and implementation of new benefits and benefit designs within contract, brochure, web, and marketing materials • Project managing team responsibilities necessary to ensure health benefits products reflect legal and corporate compliance • Customizing new products to comply with regional customer requirements and state and federal regulations • Assessing impacts of new benefits and provider arran...

Avg. Salary: $67,500   ·    Company Rank: Not Available

Anheuser-Busch, Busch Creative Services

Information Technology - Business Analyst - St. Louise, MO

• Collaborating with the CFO to design new purchasing process, including review of vendor contract and cost reporting language • Teaming with Accounting and Information Technology to develop and design an automated purchasing system • Establishing a purchasing training seminar and training employees in the purchasing function • Redesigning the administrative infrastructure to integrate similar functions, dramatically impro...

Avg. Salary: $67,500   ·    Company Rank: Not Available

CITI Group

Information Technology - Application Support - Tampa, FL

• Troubleshoot application and Active Directory configuration problems of CITI’s New-Hire OnBoarding. • Open and track tickets using Resolve-It system • Interfaced with CITI Architecture, Technology and Engineering (CATE) development and business partners on application improvements and upgrades • Interfaced with global (remote) system administrators in resolving Active Directory user configuration mapping daily on 24 * ...

Avg. Salary: $55,500   ·    Company Rank: 5.0 out of 5