Browse Career Research in Information Technology
Information Technology Career Research
Visa Inc
• Led implementation and support teams for readiness planning to enable the successful client adoption of new services, products, or enhancements resulting in increased revenue and market share. • Managed multiple projects concurrently using the SDLC project methodology. Serve as translator and liaison between IT and the Business for requirements and deliverables. Utilize strong negotiation and facilitation skills to persu...
Avg. Salary: $116,500 · Company Rank: Not Available
Cisco Systems Inc.,
• Delivered multi-faceted support of Sales Credit tools to improve stakeholder productivity, compliance, customer satisfaction, and cost reduction. Partnered with Sales Credit business stakeholders, IT, upstream and downstream organizations for successful management of projects, initiatives and issue resolution. • Led global teams to coordinate root-cause analysis and execute resolution plans to enable the SBO teams to c...
Avg. Salary: $116,500 · Company Rank: Not Available
AT&T
• Led the CAPM project; a billing electronic payment processing initiative for the SBC Affiliate organizations initiated by the Officers of SBC. This project was several months behind schedule with a pre-defined release date. Successfully negotiated a revised project release date with stakeholders. • Conceived and implemented a financial terms glossary for use by Treasury and Billing to understand the variances in termin...
Avg. Salary: $116,500 · Company Rank: Not Available
Visa International
• Assumed responsibility for a project (VDPS) that was behind schedule, resolved the issues and led the team to achieve the on schedule delivery for this project. • Defined the distributed software development process framework to enable use of Waterfall, RUP, XP and other development methodologies, as appropriate.
Avg. Salary: $116,500 · Company Rank: Not Available
Openwave
* Managed a team of desktop service professionals serving the 2,400 Openwave clients located in the Americas. Analyzed service operations to redesign, sustain and reinvent optimal business processes to address the objectives of the Business. Led the desktop team in development of case management, service metrics, service level agreements and workflow processes to both optimize services provided to the clients and eliminat...
Avg. Salary: $116,500 · Company Rank: Not Available
Magnifi Inc
• Developed and defined strategic direction for the customer service organization responsible for serving the global 250 clients; including, Coca Cola, Philips and Procter & Gamble. • Led day-to-day operations of the organization consisting of Customer Care Analysts, Web Application Engineers and UNIX System Administrators. • Created the product release processes and managed the execution for the Magnifi marketing manage...
Avg. Salary: $116,500 · Company Rank: Not Available
Aspect
• Developed the desktop services organization; enabling case clearance within SLA and to client satisfaction. Defined best practices, metrics and key performance indicators for the organization. Planned and implemented multiple projects including; Intel LANDesk Implementation, Novell to NT Server Migration, Client Training Initiative.
Avg. Salary: $116,500 · Company Rank: Not Available
Thomson Broadcasting
Software QA Engineer responsible for the test and development of the IGNITE Automated Broadcast System and 27 peripheral devices. Wrote 13 IGNITE baseline test cases as well as the IGNITE Redundancy Test Matrix, established Test Case Review Standards, QA Team WIKI Intranet Pages: Broadcast Acronyms, Ignite Standards Page, QA Team Powerpoint Presentations, QA Engineer Contributions, and QA Team WIKI Test Matrix downloads fo...
Avg. Salary: $60,000 · Company Rank: Not Available
Amdocs
Serve as application support for UNIX, Visual Basic, Mainframe, MS SQL Server applications, Serve as backup Server administrator for 12 Windows machines
Avg. Salary: $57,900 · Company Rank: Not Available
AT&T
Serve as application support for UNIX, Visual Basic, Mainframe, MS SQL Server applications, Serve as backup Server administrator for 12 Windows machines
Avg. Salary: $57,900 · Company Rank: Not Available
