Programmer Analyst Career Research and Resources
CompuCom/GE
• Responsible for the day to day responsibilities and development of the level three service desk of GE Healthcare supporting 2,000 applications. • Managed and developed 15 support service desk staff members, three incident managers, one problem manager, one monitoring technician, one configuration management database manager and four senior network technicians. • Responsible for customer billing invoices and management of ...
Avg. Salary: $107,000 · Company Rank: Not Available
FIS
• Responsible for the day to day operations of the Automated Teller Machine (ATM) Support team consisting of nine support desk staff. • Acted as the initial point of contact for client escalations and managed all incidents for 50,000 ATMs worldwide. • Implemented process improvement standards, which increased service level mean time to response times from five hours to two hours. • Developed and presented cost analysis over...
Avg. Salary: $107,000 · Company Rank: Not Available
Aurora Health Care
• Responsible for the availability of the Learning Management System (LMS), 3,000 active courses, 460,000 transcripts and over 690,000 visits annually. • Served as project manager for both established and new IT projects within the department. • Responsible for all aspects of vendor management including invoice handling, contract maintenance and negotiation, and maintaining vendor relationships. • Provided analysis on staff...
Avg. Salary: $107,000 · Company Rank: Not Available
Metavante
• Responsible for the Network Operations Center team consisting of 11 network staff and 13 ATM Support service desk staff. • Managed all communication issues for 23,000 ATMs and 11,000 network elements. • Represented Metavante and their clients with multiple vendors. • Successfully implemented an ATM Support service desk based on ITIL foundations resulting in the ability to accurately measure client satisfaction, employee ...
Avg. Salary: $107,000 · Company Rank: Not Available
Duquesne Light Company
Avg. Salary: $97,544 · Company Rank: Not Available
Amphenol Corporation
Avg. Salary: $67,500 · Company Rank: Not Available
Amphenol Japan Ltd
Avg. Salary: $67,500 · Company Rank: Not Available
Minipa Industria & Comercio Ltd.
Avg. Salary: $67,500 · Company Rank: Not Available
University Of Oklahoma, Ou
Avg. Salary: $67,500 · Company Rank: Not Available
Ou It
Avg. Salary: $67,500 · Company Rank: Not Available
