Help Desk Specialist Career Research and Resources
Intelligent Network Solutions LLP
Assist Lead Engineer. I was responsible for building Windows 2k3 Servers, joining workstations to domain, planning, installation, maintenance, troubleshooting and repair of hardware, software, and peripherals from hard drives to setting up video conferences. LAN configuration and implementation. I worked with Active Directory updating policies, creating, removing, and managing users. Some remote assistance was required. I h...
Avg. Salary: $40,000 · Company Rank: Not Available
Accurate Computer Services
I performed such tasks as troubleshooting, installing, configuring, and repairing Windows 2000 and XP Operating Systems. Daily activities included hardware refreshes, upgrades, and installations of Hard Drives, Memory, Graphic Cards, Network Cards, and CD-ROMs. Providing Plug-n-Play and Legacy support. Installing, configuring and managing suites such as Microsoft Office 2003, Adobe Professional, and many other 3rd party pro...
Avg. Salary: $40,000 · Company Rank: Not Available
Custom Sensors & Technologies (CST)
Lotus Notes Administration/Client for a Division of Schneider-Electric. Performed 2nd and 3rd level groupware administrative technical support for a 2000 seat Lotus Notes enterprise-wide environment. Assisted with Domino email routing/SMTP troubleshooting, Domino Directory management, mailfile security/access, client software connectivity, internet password resets, and database issues using incident reporting tools. ...
Avg. Salary: $79,040 · Company Rank: Not Available
Kaiser Permanente Information Technology
Client Support Senior Messaging Engineer – Messaging & Collaboration Services Run Team Performed 3rd – and 4th level groupware administrative technical support for a 65,000 seat Lotus Notes enterprise-wide environment. Assisted technicians nationwide to solve client email and PDA account related issues. Created and maintained Lotus Notes Roaming user accounts for OneBridge PDA and BlackBerry users. Identified and s...
Avg. Salary: $79,040 · Company Rank: Not Available
Metro Information Services
Lotus Notes Specialist, Contract Consultant Kaiser Permanente, Pasadena, CA Built rapport with InformationTechnology personnel nationwide by providing Lotus Notes migration/deployment consultation and support. Performed customer installations/configurations and upgrades from Exchange/Outlook email to Lotus Notes. Identified, resolved, or escalated issues related to Lotus Notes client software installations and configura...
Avg. Salary: $79,040 · Company Rank: Not Available
TekSystems
Lotus Notes Administrator, Contract Consultant Boeing Information Technology Center, Anaheim, CA Performed Lotus Notes user ID registrations, mailfile deletions, recertification of Lotus Notes IDs, and mailfile moves. Performed database troubleshooting, Name & Address Book cleanup, mail.box mail routing checks, and Notes server log checks for correction of replication errors. Assisted with approval of Domino AdminP requ...
Avg. Salary: $79,040 · Company Rank: Not Available
TekSystems
Lotus Notes Technical Analyst, Contract Consultant 3M Pharmaceuticals, Northridge, CA Upgraded all Lotus Notes client machines to higher version on Windows NT 4 platform. Wrote, edited, and distributed documentation of procedures for IT departmental use. Installed, configured, and supported Lotus Notes client software desktop, Installed, configured, and supported Palm Desktop Manager software with Lotus EasySync to pe...
Avg. Salary: $79,040 · Company Rank: Not Available
Shopnow.com, Inc
Created and maintained franchise e-commerce website for purpose of sales in the areas of consumer computer equipment and electronics. Maintained site publishing, updates, links, advertising/promotion, and graphics creation for website using HTML/Java applets or scripts. Assisted customers with website inquiries related to sales and promotion of website services.
Avg. Salary: $79,040 · Company Rank: Not Available
EDP Contract Services
Delivered effective training presentations to small, medium, and large audiences to assist end users with transition of features/functionality from ccMail to Lotus Notes in a 68,000 user environment. Walked trainers through proprietary "Train the Trainer" process. Communicated with users daily to provide excellent 3rd level telephone and desktop technical support for all user levels migrated from ccMail to Lotus Notes....
Avg. Salary: $79,040 · Company Rank: Not Available
QuickStart Technologies, Inc.
Lotus Notes Administration & ATS HelpDesk, Contract Consultant Anderson Consulting now “Accenture”, El Segundo, CA Performed daily Lotus Notes Domino Server Administration according to IT policies/standards for 60,000 user environment. Responded to trouble ticket requests, processed customer ID requests, customer ID recertifications, customer name changes, database rollouts, mail-in database creation, ser...
Avg. Salary: $79,040 · Company Rank: Not Available
