Application Support Career Research and Resources

IBM for American Express

Information Technology - Application Support - Phoenix , AZ

Responsibilities include 24x7 (on call) Administrator support for XPTR (report archival tools); XTND, XPLEX, XNET and JHS. Maintenance support for tools: including reorgs, dasd mgmt; library maintenance. Maintained test environment, created test plans for upgrading system and supported test implementation. First level support for problem determination for mainframe and web platforms that the software resides. Liaison w...

Avg. Salary: $1,650   ·    Company Rank: Not Available

American Express

Information Technology - Application Support - Phoenix , AZ

Review, coordinate and implement batch/online changes to mainframe, application software in alignment with documented procedures guide. Support changes to multiple global environments, including test, development and production utilizing Changeman change software. Problem management handing all production failures, customer inquiries and service requests. Batch production scheduling utilizing JOBTRAC schedule software. ...

Avg. Salary: $1,650   ·    Company Rank: Not Available

Robert Half Technology

Information Technology - Application Support - Chicago, IL

Job experience entails moving Cardiology LAN from 3rd to 8th floor in local hospital

Avg. Salary: $37,000   ·    Company Rank: Not Available

North Carolina State University

Information Technology - Application Support - Raleigh, NC

• Assess problems with student laptops to determine further action. • Remove virus/spyware using applied tools. • Repair various operating system issues ranging from sluggishness to networking configurations. • Install operating systems by various methods including Clonezilla and Ghost to restore discs. • Diagnose hardware failures to pass on to hardware technician for further investigation.

Avg. Salary: $33,000   ·    Company Rank: Not Available

Verizon Business

Information Technology - Application Support - Cary, NC

• Reviewed and processed dig tickets received from state’s one-call centers. • Surpassed department metrics completing tickets utilizing company resources and tools. • Informed field engineers if tickets are determined to be of an urgent nature.

Avg. Salary: $33,000   ·    Company Rank: Not Available

Aetna

Information Technology - Application Support - Middletown, CT

• Assessed and solved technology-related issues from Aetna employees worldwide. • Assisted customers on issues such as logging on, e-mail, and networking. • Achieved company performance metrics for quality service utilizing company tools and resources.

Avg. Salary: $33,000   ·    Company Rank: Not Available

Frito-Lay

Information Technology - Application Support - Naugatuck, CT

• Merchandise company products to effect increasing sales. • Assist salespeople in peak periods to maximize sales volume. • Actively promote company products and provide outstanding service with retail partners through development of strong personal relationships.

Avg. Salary: $33,000   ·    Company Rank: Not Available

Hertz

Information Technology - Application Support - Waterbury, CT

• Successfully contributed to revenue growth through inside/outside sales roles. • Worked as part of a sales team targeting car dealerships, body shops, and service centers to promote Hertz replacement rental service. • Actively contributed to the branch achieving the most profitable month ever in July 2006. • Supported management efforts to efficiently/effectively monitor fleet and revenue.

Avg. Salary: $33,000   ·    Company Rank: Not Available

Symantec

Information Technology - Application Support - NYC, NY

Sell Symantec Professional Services to Financial Services customers. As a Professional Services Solutions Engagement Manager, I Focus on business development initiatives while establishing customer relationships and creation of new business opportunities. • Sold $1.2M of Professional Services and managed the contract development between Symantec and Microsoft for a major end user Bank. • Successfully led $1.3M of Professio...

Avg. Salary: $120,000   ·    Company Rank: Not Available

Sun Microsystems

Information Technology - Application Support - NYC, NY

Professional Services Senior Engagement Manager, 2001 - 2008 Sold Professional Services to Sun Financial Services customers. Maintained the SUN PS sales and delivery relationship with Financial Services and Communications Media customers, partners and other SUN organizations. Developed new business opportunities that included extensions of existing projects and development of new opportunities. • Exceeded $4M revenue ...

Avg. Salary: $120,000   ·    Company Rank: Not Available