Application Support Career Research and Resources
YOH IT (at Fort Monmouth)
Deliver comprehensive service, support, and trouble-shooting to ensure continual BlackBerry operability and productivity for clients. Perform device activations and reactivations of migrated e-mail accounts. Play a lead role on team dedicated to updating XP to Vista on clients’ machines, including backing up and restoring user data and files.
Avg. Salary: $60,000 · Company Rank: Not Available
DELL FEDERAL SYSTEMS (at Fort Monmouth)
Provided comprehensive desktop service and support to ensure complete client and customer satisfaction. Tracked service requests using an internal ticketing system. Served on the help desk in 2-month rotations. • Resolved 1K+ service requests and updated hundreds of work stations from XP to Vista. • Provided comprehensive on-site support for a training facility, including generating domain student/instructor accounts for ...
Avg. Salary: $60,000 · Company Rank: Not Available
MTC TECHNOLOGIES (at Fort Monmouth)
Performed complete installations and configurations for network printers, BlackBerry devices, and other hardware and software. Built new desktops and notebooks for clients using various system recovery software products. Provided complete user support by means of remote desktop access tools.
Avg. Salary: $60,000 · Company Rank: Not Available
AT&T
Provided extensive tier II support, service, and administration spanning 5K+ users and 10K devices, including diagnosing and resolving complex technical issues, to drive performance and productivity. Spearheaded complete system, hardware, and software installations, upgrades, and maintenance across a wide range of operating systems, servers, applications, and programs. Provided extensive remote support for customers and cli...
Avg. Salary: $60,000 · Company Rank: Not Available
Rackspace
Ruby on Rails developer, working on internal web applications to make employees lives easier. Part of a two-person development team focused on quick wins, automation, and time saving projects. Projects include Carpool (Google Maps mashup), SSL App (internal SSL Certificate Authority), Thought Pool (idea solicitation and voting), Segment Support Ops provisioning, Private Cloud provisioning, Cloud Matrix provisioning, Chang...
Avg. Salary: $95,000 · Company Rank: Not Available
Jacer Corp. (USA NAVY NRD Chicago)
Provide Network/Desktop support for Navy Recruiting District Chicago Headquarters and 48 remote sites. Working in collaboration with Navy Recruiting Command and Navy and Marine Corps Intranet to ensure reliable communication and availability for over three hundred workstations. Responsible for computer\user inventory (asset management & reconciliation) for all IT related equipment and its exact location. Supervise budget ...
Avg. Salary: $57,000 · Company Rank: Not Available
Del Technical Services ( consulting INC ) Client SEARS
Provided Servers and workstations upgrades in 973 Sears Auto Centers. Used Microsoft Management Console and Remote Monitor to back up data and Deploy new images, making configuration changes during the deployment. Provided second level support after upgrades. Remote configuration of 2000 servers, XP workstations and network printers. Trained users use on new applications.
Avg. Salary: $57,000 · Company Rank: Not Available
Smart Source Technical Staffing Solution
Successfully implemented 300 node Windows XP migration from Windows 98-2000. Worked in collaboration with WMS IT department. Worked with IT department in building and deploying new images using Ghost. Upgraded Dell, IBM, HP Desktops and Laptops. Provided second level Support of Office 2003, Project, Visio, Outlook, Norton Antivirus. Troubleshot network connectivity and bandwidth issues during the deployment. Managed n...
Avg. Salary: $57,000 · Company Rank: Not Available
MXS International Strategic Technology Inc.
Provided End-User Support for Windows 2000-2003 networks. Dell servers and workstations, HP/Canton/Brother network printers. Troubleshot and supported Cat 5 and wirelessly connected networks. Second level Support of various programs such as but not limited to: Office 2002-2003, Project, Visio, Outlook, Norton Antivirus, BlueCross, System 9000, Above Acrobat v 5-7. Managed network resources using Active Directory: user’s...
Avg. Salary: $57,000 · Company Rank: Not Available
Maine Township HS District 207
Planned, designed, installed and supported WAN infrastructure for three different locations. Installed and supported networks including 21 Novell 5x and 6x /Windows 2000 Servers. Installed and supported Group Wise 5.x server with Internet access for 2,250 users. Administered and troubleshot 3,000 users network in three locations. Custom designed Windows 2000 workstations with Office 97/2000, Norton, and Z.E.N. ...
Avg. Salary: $57,000 · Company Rank: Not Available
