Application Support Career Research and Resources
CBSI
Led business development and engagement management in Silicon Valley, South Bay and San Francisco. Performed contract management, including final pricing/negotiation, quality management and oversight of projects in excess of $2M with 5 to 20-member teams. Oversaw 3-member marketing staff and supported 10-person sales staff.
Avg. Salary: $190,000 · Company Rank: Not Available
DMR
PRACTICE MANAGER Identified and implemented strategies to gain new business, qualified all identified business opportunities, performed contract negotiation/management, guided transition support of delivery team upon contract signing and provided on-going quality oversight. Selected, oriented and evaluated team members during contract period and trained 20-person sales force.
Avg. Salary: $190,000 · Company Rank: Not Available
MCI/SystemHouse
Directed $10M project developing business requirements for membership system, including identifying and resolving migration issues from mainframe to server. Oversaw 15 project team-members. Implemented standardized project plan format and created Migration template
Avg. Salary: $190,000 · Company Rank: Not Available
Cap Gemini
Played instrumental role as pursuit team member for a $72M outsourcing contract, one of the largest awarded at the time. Conducted feasibility analysis, resource determination and application and facilities management pricing. Managed $30M contract and 65-member project team providing facilities and application management of a data center and accounting office supporting 12 remote locations and client headquarters with stri...
Avg. Salary: $190,000 · Company Rank: Not Available
Fiserv
Managed all project office functions for delivery services, product development and product maintenance/currency support projects for the GPS business unit of Fiserv. The total project office portfolio included over 550 active projects and an annual services revenue stream of over S23M. Responsible for the execution and management of over 100 external client facing projects. All external client services contracts were driv...
Avg. Salary: $215,000 · Company Rank: Not Available
BAX Global / DB Schenker
Provide technical / operational assistance / support to customers and remote employees Identify and resolve software related problems Maintained a sense of urgency and ownership while resolving calls Rarely had to escalate internal issues to World Wide Help Desk Ensure issue is completely resolved to customer’s satisfaction Clearly documented all client interactions and troubleshooting steps Closed Help Desk Tickets in a t...
Avg. Salary: $67,500 · Company Rank: Not Available
Emo Trans
Primary Project Management role with proven track record of successfully managing projects from inception to completion Responsible for coordinating various Business/Technical groups so to establish Project Deliverables and Timelines as well as assign Project Deliverables ownership Coordinate meetings to provide project visibility and status Monitor and take action if needed to make sure project timeline stays on track ...
Avg. Salary: $50,000 · Company Rank: Not Available
NYK Line
Key player assigned to review and document EDI file and functional differences between old and new systems applications Coordinate meetings with various business groups so to present my findings. Management will then based on my findings understand what is needed both(financially/resources) in making the new application in sync with old application. Worked with EDI Trading Partners to establish connectivity/testing/go li...
Avg. Salary: $50,000 · Company Rank: Not Available
Schenker
Develop software applications based on user/business requirements build EDI transaction files Debug and fix software glitches review and fix EDI descrepancies provide support to over 100 users provide support to the Business community provide system and business training preparing and supervise all testing Project Managing - such things as meeting with various business and system people to define requirements. Defi...
Avg. Salary: $50,000 · Company Rank: Not Available
Kaiser Permanente
> Wrote, designed and produced system and software training classes. > Executed daily operations of systems monitoring. > Was instrumental in completing software inventory for all systems in-house. > Trained and managed 7 field technicians and achieved significant improvements in their productivity. > Reviewed all systems charts and programs prior to their implementation and gave tentative approval. > Supervised 7 employees...
Avg. Salary: $48,700 · Company Rank: Not Available
