Application Support Career Research and Resources

Trade Associates Group

Information Technology - Application Support - Chicago, IL

Propelled process improvements while overseeing systems operations. Led system launches, business integration, and testing with B2B stakeholders. Analyzed business processes and developed and presented proposals for improvement. Supervised systems operations for United States, United Kingdom, and Italy offices, including providing systems support to for 16 sales agencies. Advised vendors and consultants in technical (hardwa...

Avg. Salary: $55,000   ·    Company Rank: Not Available

US Freightways

Information Technology - Application Support - Chicago, IL

Captained all maintenance operations for EDI server and software, completing mapping upgrades, developing translation mappings for new partners, and maintaining system functionality to prevent company losses. Developed and deployed test scripts for alterations in production, ensuring currency of all maps. Communicated as contact point among system managers, technical support personnel, and EDI partner. Trained and mentored ...

Avg. Salary: $55,000   ·    Company Rank: Not Available

Community Hospital Foundation of NW Indiana

Information Technology - Application Support - Munster, IN

Technical support for PeopleSoft AP, PO,AM and Nvision reporting.

Avg. Salary: $75,000   ·    Company Rank: Not Available

HSBC North America

Information Technology - Application Support - Mettawa, IL

Technical and Functional support for PeopleSoft AP, Epro. Responsible for project management of projects related to AP. Bi-weekly meetings with AP manager and staff to review projects and priorities. Responsible for supervising on site and offsite Kanbay.

Avg. Salary: $75,000   ·    Company Rank: Not Available

IBM (American Express)

Information Technology - Application Support - Schaumburg, IL

Provided Level 3 support to large-scale commercial e-business client on Windows 2003 servers in a multi-domain Active Directory environment. Monitored and maintained health of servers on daily basis Assisted with and resolved performance issues on servers with tools: perfmon, Psexec, vmstat, procmon, procexp. Troubleshoot level 3 issues for MSCS clustering and server SAN/HBA Maintained servers in audit-ready posture at al...

Avg. Salary: $95,000   ·    Company Rank: Not Available

IBM Global Services

Information Technology - Application Support - Schaumburg, IL

Provided Level 3 support to large-scale commercial e-business clients on AIX, Linux and Windows servers (3000 servers) Monitored and maintain health of servers on daily basis Maintain Backup of servers on weekly and monthly basis Installed operating system patches on a periodic basis Monitored performance of servers on daily basis Troubleshoot level 3 issues for MSCS clustering such as quorum and services. Provided end-to-e...

Avg. Salary: $95,000   ·    Company Rank: Not Available

Michigan Tech University

Information Technology - Application Support - Houghton, MI

Providing all levels of support for Unix and Windows servers. Designed Windows NT network for Data Solutions dept. Obtained and installed all hardware and software for dept. Maintained Backup of servers on weekly and monthly basis Assisted with all print-related duties from printing forms to payroll Installed operating system patches on NT domain controller. Monitored performance of servers on daily basis Provided technical...

Avg. Salary: $95,000   ·    Company Rank: Not Available

BANKERS LIFE & CASUALTY COMPANY

Information Technology - Application Support - Milford, CT

Interviewed prospective clients. Conducted sales presentations of insurance and financial products and solutions. Sold financial and insurance policies to new and existing clients.

Avg. Salary: $80,000   ·    Company Rank: 3.0 out of 5

SYNAPSE GROUP, INC.

Information Technology - Application Support - Stamford, CT

Directed multiple simultaneous software development and infrastructure projects utilizing System Development Life Cycle (SDLC) and Project Management methodologies. Developed project plans including scheduling, budgets, and resource allocations using MS Project and Quickbase. Facilitated analysis and design meetings. Managed vendor relationships. Authored project documentation. Tracked performance. Identified, addressed, an...

Avg. Salary: $80,000   ·    Company Rank: 4.0 out of 5

SYNAPSE GROUP, INC.

Information Technology - Application Support - Stamford, CT

Headed short-term projects and support efforts providing solutions to critical enterprise system issues effecting company’s bottom-line profits. Participated in and led special reporting and data transfer projects with external vendors and clients. Supported data-related issues on company’s Oracle referential and transactional databases; included modified, updated, and fixed. Developed SQL and Business Objects ad hoc report...

Avg. Salary: $80,000   ·    Company Rank: 4.0 out of 5