Customer Service Career Research

Townsquare Media

Customer Service - Collections Agent - Trenton, NJ

Ran credit checks on all new clients Set and Reviewed Credit Limits Managed All Collection Activity for 11 Radio Stations and New Jersey- Made Collection Calls and Managed Collection Efforts of 20+ Salespeople Assigned Accounts to and Managed the Efforts of External Collection Agencies and Collection Attorneys Processed Credit Card Payments and Handled Chargeback Disputes Assisted with Accounts Payable and Daily Bank Reconc...

Avg. Salary: $0   ·    Company Rank: Not Available

Homecomings Financial LLC

Customer Service - Collections Agent - Blue Ball, PA

Monitored Phone Calls of Collections and Customer Service Staff on a Monthly Basis Helped Develop a Call Scoring Matrix Which Was Used to Highlight Strengths and Weaknesses of Individuals/ Teams Provided One-On-One Coaching Based on Individual Results and Training Based on Team Results

Avg. Salary: $0   ·    Company Rank: Not Available

Flagstaff Industries

Customer Service - Collections Agent - Bensalem, PA

Collected Delinquent Balances Handled Cash Deposits Assisted with the Development and Maintenance of Pricing Database Assisted with Order Processing Between HQ and Factory

Avg. Salary: $0   ·    Company Rank: Not Available

Chrysler Financial

Customer Service - Collections Agent - Horsham, PA

Collected Delinquent Balances Managed Team in Absence of Team Leader and Personally Mentored 2-3 Telephone Adjusters

Avg. Salary: $0   ·    Company Rank: Not Available

Epicor Software Inc

Customer Service - Customer Service Representative - Dublin, CA

Dedicated Support Specialist providing high-level of professional, reliable, customer support. Coordinated and resolved immediate issue(s) with customer using phone, email, or live chat sessions. Learned various applications while working on numerous different teams including Wholesale, Systems, Hardware, and Accounting. Reported unusual circumstances in field to Management and / or Development.

Avg. Salary: $37,500   ·    Company Rank: Not Available

Financial Center Credit Union

Customer Service - Customer Service Representative - Stockton, CA

Supervision and training of data processing functions, system software upgrades and maintenance.

Avg. Salary: $37,500   ·    Company Rank: Not Available

Benefitmall

Customer Service - Customer Service Representative - Towson, MD

I act as an advocate on behalf of the various companies that partner with Benefitmall through an outside broker. I make sure that all employees are enrolled with coverage as well as resolving any discrepancies. I ensure that all health care policies and procedures are adhered to. I work directly with various brokers, insurance carriers and their respective clients. I address these issue in many ways, via the website, wa...

Avg. Salary: $60,000,000   ·    Company Rank: Not Available

United Airlines

Customer Service - Customer Service Representative - Cleveland, OH

Gate Management, Ticket Counter, Customer Service Center, all facets of direct customer contact.

Avg. Salary: $15,000   ·    Company Rank: Not Available

NCO Financial

Customer Service - Customer Service Manager - St Joseph , MO

Direct the day to day operations of the call center as well as develop policies and procedures to achieve top performance for the client while also achieving maximum revenue results.

Avg. Salary: $90,000   ·    Company Rank: Not Available

AT&T

Customer Service - Customer Service Manager - Piscataway, NJ

Escalation Manager for IP Customer Care handing MIS T1/T3 circuits for business's across the US

Avg. Salary: $47,500   ·    Company Rank: Not Available