Browse Career Research in Customer Service
Customer Service Career Research
Townsquare Media
Ran credit checks on all new clients Set and Reviewed Credit Limits Managed All Collection Activity for 11 Radio Stations and New Jersey- Made Collection Calls and Managed Collection Efforts of 20+ Salespeople Assigned Accounts to and Managed the Efforts of External Collection Agencies and Collection Attorneys Processed Credit Card Payments and Handled Chargeback Disputes Assisted with Accounts Payable and Daily Bank Reconc...
Avg. Salary: $0 · Company Rank: Not Available
Homecomings Financial LLC
Monitored Phone Calls of Collections and Customer Service Staff on a Monthly Basis Helped Develop a Call Scoring Matrix Which Was Used to Highlight Strengths and Weaknesses of Individuals/ Teams Provided One-On-One Coaching Based on Individual Results and Training Based on Team Results
Avg. Salary: $0 · Company Rank: Not Available
Flagstaff Industries
Collected Delinquent Balances Handled Cash Deposits Assisted with the Development and Maintenance of Pricing Database Assisted with Order Processing Between HQ and Factory
Avg. Salary: $0 · Company Rank: Not Available
Chrysler Financial
Collected Delinquent Balances Managed Team in Absence of Team Leader and Personally Mentored 2-3 Telephone Adjusters
Avg. Salary: $0 · Company Rank: Not Available
Epicor Software Inc
Dedicated Support Specialist providing high-level of professional, reliable, customer support. Coordinated and resolved immediate issue(s) with customer using phone, email, or live chat sessions. Learned various applications while working on numerous different teams including Wholesale, Systems, Hardware, and Accounting. Reported unusual circumstances in field to Management and / or Development.
Avg. Salary: $37,500 · Company Rank: Not Available
Financial Center Credit Union
Supervision and training of data processing functions, system software upgrades and maintenance.
Avg. Salary: $37,500 · Company Rank: Not Available
Benefitmall
I act as an advocate on behalf of the various companies that partner with Benefitmall through an outside broker. I make sure that all employees are enrolled with coverage as well as resolving any discrepancies. I ensure that all health care policies and procedures are adhered to. I work directly with various brokers, insurance carriers and their respective clients. I address these issue in many ways, via the website, wa...
Avg. Salary: $60,000,000 · Company Rank: Not Available
United Airlines
Gate Management, Ticket Counter, Customer Service Center, all facets of direct customer contact.
Avg. Salary: $15,000 · Company Rank: Not Available
NCO Financial
Direct the day to day operations of the call center as well as develop policies and procedures to achieve top performance for the client while also achieving maximum revenue results.
Avg. Salary: $90,000 · Company Rank: Not Available
AT&T
Escalation Manager for IP Customer Care handing MIS T1/T3 circuits for business's across the US
Avg. Salary: $47,500 · Company Rank: Not Available

