Browse Career Research in Customer Service
Customer Service Career Research
FedEx Trade Network
I input customs information into the computer for incoming freight from overseas for several different of the Fortune 500 companies. I have to be detail oriented as this is paperwork that is transmitted to customs for every shipment that comes into the country. I deal with everything from FDA, to tosca which is the paperwork for chemicals coming into the country.
Avg. Salary: $30,000 · Company Rank: Not Available
Delaware North Parks and Resorts
I started out as a cashier assisting the tourists who came to visit the Falls. I would run the cash register and balance out my drawer at the end of the day. From here I went to the cashroom where I did the daily bookkeeping and cash handling of all the deposits from the 4 gift shops at the Falls as well as the snack bars and the restaurant. I then was promoted to warehouse supervisor where I was in charge of the invento...
Avg. Salary: $30,000 · Company Rank: Not Available
RBC Bank
Answered phones, assisted customers with banking transactions. Cashing checks, withdrawals, deposits, account information. Did cross selling if we had a product that I didn't think the customer was taking advanatge of.
Avg. Salary: $28,500 · Company Rank: Not Available
Alsco, Inc
Answered phones, data entry, ordered office supplies for our location as well as other locations. Filing order forms, completed work forms. Light tying for ID lables.
Avg. Salary: $28,500 · Company Rank: Not Available
Costal Federal Credit Union
Answered phones, assisted customers with past due accounts. Pulled credit bureau reports and skip tracing. Assisted customers with account problems, questions, concerns, payments, funds transfer. I also updated credit bureau files when recieved in writing. Called on past due accounts. Reaged accounts so customer could get off the past due list.
Avg. Salary: $28,500 · Company Rank: Not Available
Central Carolina Bank
Filmed documents, answered phones, pulled credit reports for credit cards up to mortgage loans. Trained other personnal from tellers to customer service reps. Contacted past due customers, average number of calls per shift is 65. Acted as liaison between the bank and other area business. Accured missing documents from loan files.Data entry on banks data base. I worked in several positions at Central Carolina Bank.
Avg. Salary: $28,500 · Company Rank: Not Available
Carlisle Tire & Wheel
To ensure that my staff members,in various locations throughout the US, are fully trained and activley engaged in providing World Class service. Since we are a manufacturing/Sales organization, there is a very expansive group of diverse customers - internal and external - that we work with daily. I am actively involved in the consolidation of C/S and Distribution Centers thorughout the organization, whch includes the closin...
Avg. Salary: $75,000 · Company Rank: Not Available
Kaba Ilco
My staff of 13, including a Customer Service Supervisor and a Customer Service Operations Supervisor handled all customer related phone calls regarding order inquiry& placement; technical assistance and order editing. The operations staff included credit processing, data entry and filing. The company is a Sales/Manufacturing organization who manufactures 2,000,000 million key blanks daily and also manufactures key cutting m...
Avg. Salary: $75,000 · Company Rank: Not Available
A & E Thread Co
Manage a staff of 43 associates that work with customers by consulting, entering and following up on all orders.Very detailed work including verifying proper thread certifications are entered and sent to the customer. I developed and initiated new training programs to improve the CSA's product knowledge. Created reports for individual customers as a tracking tool to help forecast standard thread needs by item. Was also a k...
Avg. Salary: $75,000 · Company Rank: Not Available
The Florida Times-Union
• Maintains effective communication with upper management regarding the department’s performance. • Manages the day-to-day operations and personnel, dealing with HR to resolve staff issues. • Oversees the development and alignment of all sales team members. • Manages and researches the resolution of customer issues and complaints. • Manages all employee hiring, work related goal setting, employee instructional program a...
Avg. Salary: $0 · Company Rank: Not Available
