Customer Service Career Research

Labcorp of America

Customer Service - Customer Service Manager - Uniondale, NY

Managed a multi call center consisting of 95 CSRs handling over 10,000 calls daily.

Avg. Salary: $0   ·    Company Rank: Not Available

Healhplex

Customer Service - Customer Service Manager - Uniondale, NY

Director of a call center that consisted of 85 CSRs who handled multi cultural clients inquiring on the Dental coverage that they maintained.

Avg. Salary: $0   ·    Company Rank: Not Available

Pershing LLC

Customer Service - Customer Service Manager - Jersey City, NJ

Held various positions managing various operations within the company. Last position was as the VP of Customer Service.

Avg. Salary: $0   ·    Company Rank: Not Available

Office of the Attorney Generalof Guam

Customer Service - Customer Service Manager - Hagatna, GU

Formulate administrative and operational policies and procedures, reviews and evaluate program process and progress; interprets administrative policies and procedures and other guidelines governing management services. I coordinated the technical administration of management services with Personnel Office, Budget Office, Procurement Office and other agencies involved in the activities of the department. Prepare corresponden...

Avg. Salary: $45,000   ·    Company Rank: Not Available

Attorney General of Guam

Customer Service - Customer Service Manager - Hatagna, GU

I supervised the State Disbursement Unit for the Child Support Enforcement Division. In this capacity I prepared monthly financial statements as to the collection of the Child Support and disbursement for the Department of Administration. I coordinated all policies and procedures regarding payments made to Child Support. I handled all complaints regarding payments to clients. I implemented the Kids First Card, which was a D...

Avg. Salary: $45,000   ·    Company Rank: Not Available

Guam Legislature Senator Jesse Lujan

Customer Service - Customer Service Manager - Hagatna, GU

I was responsible for all administrative operation of the day-to-day operation. I handled all of the Senator’s calendar appointments. I received clients, screen all calls and assign office personnel to handle client’s needs. I was responsible for all of the accounting functions to include time-keeping. Coordinated all appointments for the Senator up to and including representation when requested. I attended Board Meeting on...

Avg. Salary: $45,000   ·    Company Rank: Not Available

Government CNMI Liason Office Guam

Customer Service - Customer Service Manager - Tamuning, GU

I was responsible for all administrative work up to and including all accounts payables & receivables. I maintained and coordinated patient subsistence allowance, hotel accommodations, and medical appointments. I coordinated all arrangements for patients transiting to other countries for medical emergency. I maintained a good communication line with Airlines, Hotels and Medical Facility. I am the Certified Time-Keeper for t...

Avg. Salary: $45,000   ·    Company Rank: Not Available

Duty Free Shoppers Gucci Boutique

Customer Service - Customer Service Manager - Tumon, GU

I was responsible for the management of the Gucci Boutique. Including supervision of a staff of (16) which includes training, scheduling, time-keeping, evaluation for all employees up to and including disciplinary actions. Provided support to staff to ensure sales goals were met, and provided displays of merchandise, track items keys and best sellers to be sure that stock was on hand. Maintain cash security, build employee ...

Avg. Salary: $45,000   ·    Company Rank: Not Available

Northwewst Airlines

Customer Service - Customer Service Manager - Garapan, MP

. I was responsible for all operational areas of the Saipan Station. In this capacity I handled and coordinated all operational areas of the Saipan Office. I had to plan and budget accordingly as to staffing and day to day operational needs. I coordinated and negotiated all contracts for Northwest such as grounding handling, customer service, reservations, security, and marketing. Maintained proper communication with our he...

Avg. Salary: $45,000   ·    Company Rank: Not Available

PacAir dba Northwest Airlines

Customer Service - Customer Service Manager - Garapam, MP

Handled and set up all administrative procedures and policies to open the Saipan Office for Reservations and Cargo activity. I recruited, trained the staff to ensure that the Saipan Office was operational. I did the same for the Cargo Office and turned this operation into making millions of dollars in shipments of garments and tuna. I prepared all financial reports and budget requirements.

Avg. Salary: $45,000   ·    Company Rank: Not Available