Customer Service Manager Career Research and Resources
Com Ed, Transmission and Substations
• Responsible for the prioritization and scheduling, of all tasks associated with corrective, preventive and predictive maintenance, projects, switching evolutions and tests associated with a specific discipline within ComEd. • Negotiate contracts with outside vendors to ensure overloaded/backlog work is completed safely and efficiently. Coordinate the supply of materials and subcontract to meet productions schedules. • Ens...
Avg. Salary: $82,000 · Company Rank: Not Available
ComEd, Quality And Resource Management
• Responsible for analyzing First Call Resolution from a 1,3,7day time frame month over month and provide feedback regarding areas of opportunity with the Customer Care Center. • Provided analytical and operational support to the care center business unit and other business partners. ...
Avg. Salary: $82,000 · Company Rank: Not Available
ComEd, Customer Care Center
• Actively managed all aspects of team performance including setting clear expectations, providing targeted coaching and feedback, also recognized individual and Team successes. • Conducted quality reviews to ensure the call flow guidelines are met, monitored the level of Customer Service offered and provided coaching as necessary based on the individual employee needs. • Familiarized direct reports with KPI’s. Educated di...
Avg. Salary: $82,000 · Company Rank: Not Available
Enterprise Recovery System
Avg. Salary: $82,000 · Company Rank: Not Available
United States Army
• Maintained logistics supply for 2nd Battalion 505th Parachute Infantry Regiment. Received and stocked bulk and packaged products, issued and dispense bulk fuels and water from storage and distribution facilities to using units. • Perform petroleum and water accounting duties, operated equipment used with petroleum and water distribution and multiproduct pipeline systems. • Operated airplane refueling systems equipment, op...
Avg. Salary: $82,000 · Company Rank: Not Available
Century 21 Results
Avg. Salary: $70,000 · Company Rank: Not Available
The Castle
Avg. Salary: $57,500 · Company Rank: Not Available
Sears
Avg. Salary: $57,500 · Company Rank: Not Available
Game Stop Inc.
Avg. Salary: $57,500 · Company Rank: Not Available
Wal Mart Dc 7014
Avg. Salary: $57,500 · Company Rank: Not Available
