Customer Service Manager Career Research and Resources
Jc Penny Outlet
Avg. Salary: $37,500 · Company Rank: Not Available
VESTA INC.
Responsible for meeting / exceeding all contractual client performance targets. Full P&L responsibly begining with creating an annual operating budget and then managing my operation within the approved budget. I was responsible for managing our Revenue Assurance Team (Tier 2 Fruad Prevention). Ensured that all all departments that reported to me, Operations, Training, Qaulity Assurance, Work Force Management and Revenue ...
Avg. Salary: $95,000 · Company Rank: Not Available
Xerox / ACS
Reponsible for the serveal clients in multiple countries for the Financial Services Division. Developed budgets by SBU (Strategic Business Units), with the expectation that each SBU would perform within a 2% deviation of the final approved operating plan. Reported how each SBU was tracking against the expected monthly budgeted Top Line and EBITDA weekly. Participated in all QBRs (quarterly business reviews) and was un...
Avg. Salary: $95,000 · Company Rank: Not Available
Quick Pages
Opended the Spokane Call Center. Involved in all aspects of launch from reviewing the dialer technology to purchase, telco contract, and purchase of furniture based on the desired layout of site.
Avg. Salary: $95,000 · Company Rank: Not Available
Dakotah Direct Inc.
Started as a CSR Responsible for making outbound sales calls. In four months I was promoted to Trainer and conducted the New Hire Seminar called View Point. I was asked to fill a Supervisor role for a poor performing program for a large client, Sears. We sold Credit Card Protection too Sears card holders. Turned the program around and then became an Ops Manager, and shortly thereafter an Account Manager. One of my clie...
Avg. Salary: $95,000 · Company Rank: Not Available
IMPCO Technologies
Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals
Avg. Salary: $85,000 · Company Rank: Not Available
IMPCO Technologies
Coordinated CS Reps activities providing direction, guidance and creating a positive work environment
Avg. Salary: $85,000 · Company Rank: Not Available
IMPCO Technologies
Responsible for handling 20+ international and domestic customer accounts
Avg. Salary: $85,000 · Company Rank: Not Available
Accredited Debt Relief
make inbound/outbound calls, create budgets for clients, review credit reports, enroll clients in qualifying programs
Avg. Salary: $30,000 · Company Rank: Not Available
DebtWave Credit Counseling
analyze credit reports, create client budgets, negotiate with creditors, calculate account payoffs, make in bound and out bound calls
Avg. Salary: $30,000 · Company Rank: Not Available
